Current jobs related to Service Excellence Representative - Great Falls, Montana - Patterson
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Company LLC Full timeAbout the RolePatterson Company LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our production customers and sales representatives.Key ResponsibilitiesAssist customers with order entry, responding to queries, and...
-
Customer Service Representative
2 weeks ago
Great Falls, Montana, United States Domino's Pizza LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone.Key ResponsibilitiesTake orders over the phone and in-store, ensuring accurate and timely...
-
Customer Service Representative
2 months ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a highly skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working relationships with customers, sales...
-
Customer Service Representative
2 months ago
Great Falls, Montana, United States Patterson Full timeAbout the RolePatterson is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Companies Full timeAbout the RolePatterson Companies is seeking a skilled Customer Service Representative to join our team in Great Falls, MT. As a key member of our Animal Health International team, you will play a vital role in providing exceptional customer service and support to our production customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Customer Service Representative
2 weeks ago
Great Falls, Montana, United States Horizon Credit Union Full timeJob SummaryHorizon Credit Union is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our credit union services.ResponsibilitiesProcess member transactions, including...
-
Customer Service Representative
1 month ago
Great Falls, Montana, United States Patterson Company LLC Full timeAbout the RolePatterson Company LLC is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Animal Health International team, you will play a vital role in providing exceptional support to our customers and sales representatives.Key ResponsibilitiesDevelop strong working...
-
Overnight Customer Service Representative
2 weeks ago
Great Falls, Montana, United States PF Management Group Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our overnight team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our fitness...
-
Overnight Customer Service Representative
2 weeks ago
Great Falls, Montana, United States PF Management Group Full timeJob Title: Overnight Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Overnight Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests during our overnight hours.Key...
-
Overnight Customer Service Representative
3 weeks ago
Great Falls, Montana, United States Planet Fitness Full timeJob Title: Overnight Member Services RepresentativeWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional...
-
Great Falls, Montana, United States Cogswell Insurance Agency LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Personal Lines Customer Service Representative to join our team at Cogswell Insurance Agency LLC.Key ResponsibilitiesServe as the primary point of contact for clients, providing exceptional customer service and support.Perform various insurance-related tasks, including auto ID cards,...
-
Loan Specialist
2 weeks ago
Great Falls, Montana, United States Farm Service Agency Full timeJob Title: Loan Specialist - Farm Service AgencyJoin the Farm Service Agency as a Loan Specialist and play a critical role in supporting the agricultural community. As a key member of our team, you will be responsible for managing and directing the Farm Loan Programs administered in one or more USDA Service Centers.Key Responsibilities:Serve as the Service...
-
Overnight Customer Service Representative
1 month ago
Great Falls, Montana, United States PF Management Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience.Key...
-
Customer Service Representative
2 weeks ago
Great Falls, Montana, United States Walgreens Full timeDeliver Exceptional Customer Service at WalgreensAs a Customer Service Associate at Walgreens, you will be the face of our company, providing a distinctive and delightful customer experience. Your role will involve registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.Key...
-
Agricultural Sales Representative
2 weeks ago
Great Falls, Montana, United States Tilleman Motor Company Full timeAgricultural Sales Representative Job DescriptionWe are seeking a highly motivated and experienced Agricultural Sales Representative to join our team at Tilleman Motor Company. As an Agricultural Sales Representative, you will be responsible for selling new and used agricultural equipment to business and consumer customers in the Preston, Idaho area.Key...
-
Customer Service Representative
2 weeks ago
Great Falls, Montana, United States Target Full timeBe a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a vital role in creating a welcoming and inclusive experience for our guests.Your Key Responsibilities:Create a Welcoming Experience: Greet every guest with...
-
Great Falls, Montana, United States Benefis Health System Full timeAbout Benefis Health SystemBenefis Health System is one of Montana's largest and premier health systems, dedicated to providing exceptional care for all. Our mission is to heal body, mind, and spirit, and we strive to support our employees in every aspect of their careers.Job SummaryWe are seeking a skilled Patient Service Representative to join our team in...
-
Airport Customer Service Representative
6 days ago
Great Falls, Montana, United States Unifi Aviation LLC Full timeAs a Customer Service Agent at Unifi Aviation LLC, you will be the first point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Assist passengers with baggage pick-up and resolve issues with delayed, lost, or damaged items.Utilize computer software to track and catalog...
-
Insurance Customer Service Representative
2 weeks ago
Great Falls, Montana, United States Marsh McLennan Agency-Northwest Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients, while also developing and implementing innovative solutions to meet their unique needs.Key ResponsibilitiesWork...
-
Credit Balance Representative
4 weeks ago
Great Falls, Montana, United States Benefis Health System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Credit Balance Representative to join our Patient Business Services team at Benefis Health System. As a Credit Balance Representative, you will be responsible for timely posting and mailing refunds to the identified responsible party where a credit balance is owed.Key ResponsibilitiesReceive...
Service Excellence Representative
2 months ago
Patterson is dedicated to fostering an environment that prioritizes your professional growth and success.
Our company thrives on a culture that values people, innovation, and results. We believe that the diverse skills and experiences of our team members contribute to a robust and successful organization.
Position: Customer Service Representative
As a Customer Service Representative at Patterson, your primary responsibility will be to assist customers in the cattle, equine, and swine production sectors, as well as sales representatives, with order processing efficiently and professionally. This role requires in-person engagement during standard business hours.
Key Responsibilities:
- Build and maintain strong relationships with customers and internal teams.
- Deliver exceptional customer service and support; address inquiries and resolve issues promptly.
- Relay important customer information to sales representatives or management as necessary.
- Assess customer needs to recommend suitable products and solutions.
- Undertake additional tasks as assigned by management.
- Conduct outbound calls to existing clients to identify opportunities for additional products and services.
Administrative Duties:
- Ensure accurate processing of customer transactions in the order entry system, including orders, quotes, and returns.
- Maintain up-to-date records of customer interactions and territory information.
- Generate reports as required.
- Monitor shipment schedules to guarantee timely delivery.
- Adhere to regulatory guidelines in accordance with company, state, and federal policies.
- Understand and comply with Accounts Receivables policies.
- Verify pricing and terms based on established procedures and customer profitability.
- Manage multiple computer systems and communication platforms effectively.
- Stay informed about company products, policies, and procedures.
Qualifications:
- High School Diploma or equivalent.
- Proven experience in customer service and strong organizational skills.
- Attention to detail and accuracy in work.
- Excellent verbal, written, and interpersonal communication abilities.
- Proficiency in general computer applications, including MS Office.
Preferred Qualifications:
- Associate's Degree in a veterinary-related field or equivalent experience.
- Background in agriculture with knowledge of production animal husbandry is advantageous.
- Familiarity with SAP or similar ERP systems.
Benefits:
Patterson offers a comprehensive benefits package, including:
- Medical, Dental, and Vision coverage along with a Wellness Program.
- 401(k) Retirement Savings Plan with company match.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO) and Holiday Pay.
- Volunteer Time Off (VTO) and Educational Assistance.
- Generous parental and adoption leave policies.
- Employee Assistance Program (EAP).
- Additional perks through the Patterson Perks Program.
Diversity and Inclusion:
Patterson is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, ensuring equal opportunity for all qualified candidates.
Join us at Patterson, where we value your unique contributions.
