Customer Service Representative

4 weeks ago


Great Falls, Montana, United States Horizon Credit Union Full time
Job Summary

Horizon Credit Union is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our credit union services.

Responsibilities
  • Process member transactions, including deposits, withdrawals, and loan payments
  • Provide accurate and timely information to members regarding their accounts and services
  • Upsell and cross-sell credit union services to members
  • Maintain a clean and organized workspace, adhering to credit union policies and procedures

Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 6 months of customer service experience or equivalent combination of education and experience
  • Ability to accurately handle cash and maintain a balanced cash drawer
  • Excellent communication and interpersonal skills

About Horizon Credit Union

Horizon Credit Union is a not-for-profit financial cooperative dedicated to serving the financial needs of our members. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to make a difference in the lives of our members


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