Customer Service Representative
3 hours ago
Horizon Credit Union is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our credit union services.
Responsibilities
- Process member transactions, including deposits, withdrawals, and loan payments
- Provide accurate and timely information to members regarding their accounts and services
- Upsell and cross-sell credit union services to members
- Maintain a clean and organized workspace, adhering to credit union policies and procedures
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 6 months of customer service experience or equivalent combination of education and experience
- Ability to accurately handle cash and maintain a balanced cash drawer
- Excellent communication and interpersonal skills
About Horizon Credit Union
Horizon Credit Union is a not-for-profit financial cooperative dedicated to serving the financial needs of our members. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A chance to make a difference in the lives of our members
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