Front Desk Associate

1 day ago


Charlottesville, Virginia, United States LTD Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at LTD Hospitality Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Guest Services: Greet and register guests, provide room assignments, and assist with pre-registration and blocking of registrations.
  • Front Desk Operations: Handle guest check-ins and checkouts, process payments, and maintain accurate records.
  • Communication: Respond to guest inquiries, resolve issues, and provide information on hotel services, amenities, and local attractions.
  • Team Collaboration: Work closely with housekeeping, food and beverage, and other departments to ensure seamless service delivery.
  • Administrative Tasks: Post room charges, compute guest bills, and maintain accurate records.
Requirements
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in computer systems.
  • Experience: Previous experience in a customer-facing role, preferably in the hospitality industry.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Team Environment: A dynamic and supportive team environment.


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