Client Development Specialist
6 days ago
We are seeking a highly motivated and detail-oriented Client Development Representative to join our team at US Signal Company LLC. As a key member of our sales team, you will be responsible for supporting the outside sales team in the retention of current clients and developing relationships with US Signal clients to retain and grow their business.
Key Responsibilities- Assist retail and wholesale clients within an account team to ensure seamless service delivery.
- Lead client renewals of service terms to ensure continued business growth.
- Translate client requests into tailored solutions that meet their needs.
- Collaborate with interdepartmental teams to procure pricing for clients and deliver competitive solutions.
- Submit client moves, adds, changes, and disconnects in a timely and accurate manner.
- Work with the account team to grow revenue and identify opportunities for expansion.
- Communicate order details clearly to the back office team.
- Log all client account activities in our CRM system.
- Conduct client satisfaction calls to ensure high levels of customer satisfaction.
- Perform first bill reviews with new retail clients to ensure a smooth onboarding process.
- Resolve client issues in a timely and professional manner, working closely with all departments.
- Provide feedback to management on client churn metrics and operational suggestions.
- Track and report relevant client churn metrics to inform business decisions.
- Strong dedication to client service and development.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Excellent communication and interpersonal skills.
- Detailed knowledge of internal order processes for all US Signal products and services.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Analytical skills to gather and report on trends and findings.
- Bachelor's degree in business management, technology, or communications is a plus.
- Previous experience in sales or client relationships in telecommunications or technology is required.
- A supportive and inclusive work environment.
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A hybrid work environment for greater work-life balance.
- Generous paid time off policy, including vacation, sick time, and 8 paid holidays.
- Comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits.
- 401(k) retirement plan with a generous contribution.
- Group Term Life Insurance covered 100% by employer.
- Up to $110 USD/month internet and cell phone reimbursement.
- Wellness program to promote overall employee well-being.
- Health Club reimbursement.
- Paid volunteer time.
- Business casual dress code.
-
Client Solutions Specialist
4 days ago
Urbandale, Iowa, United States Aptia Group Full timeAbout Aptia GroupAptia Group is a pioneering force in the employee benefits and pensions administration services, dedicated to revolutionizing the industry for the better. With a strong presence in the US and UK markets, and supported by shared services in India and Portugal, we serve over 1,100 clients and impact the lives of more than seven million...
-
Client Support Specialist
1 month ago
Urbandale, Iowa, United States TEKsystems Full timePosition Overview:As a vital member of our team, you will handle incoming calls from healthcare providers to verify eligibility and check the status of claims for our members.Key Responsibilities:Manage inbound communications from providers regarding member eligibility and claims.Conduct outbound follow-up calls as necessary to ensure resolution.Address...
-
Accounting Operations Specialist
7 days ago
Urbandale, Iowa, United States ThreePDS Inc. Full timeJob Title: Accounting Operations SpecialistWe are seeking a highly skilled Accounting Operations Specialist to join our team at ThreePDS Inc. in Urbandale, IA. As an Accounting Operations Specialist, you will work under general supervision to collect on past due invoices, maintain client relationships, and assist in the development of procedures and process...
-
Accounting Receivable Specialist
2 weeks ago
Urbandale, Iowa, United States Rose International Full time{"title": "Accounting Receivable Specialist", "description": "Job SummaryWe are seeking an experienced Accounting Receivable Specialist to join our team at Rose International. In this role, you will be responsible for collecting past due invoices, collaborating with clients and internal teams, and analyzing data to identify trends and areas for...
-
Client Service Representative I
4 weeks ago
Urbandale, Iowa, United States YRC Worldwide Full timeJob Title: Customer Service Specialist ICompensation: $18/hrPosition Overview:The Customer Service Specialist I plays a crucial role in delivering exceptional support to YRC Worldwide customers. This position requires a commitment to serving clients with professionalism and efficiency. The specialist will handle incoming customer service calls, addressing...
-
Annuity Business Development Specialist
2 weeks ago
Urbandale, Iowa, United States Integrity Marketing Group Full time{"About Us": "At Integrity Marketing Group, we are a leading independent distributor of life, health, and wealth insurance products. We are driven by a singular purpose: to help people protect their life, health, and wealth so they can prepare for the good days ahead.", "Job Summary": "Our Business Development Consultants develop and implement effective...
-
Quality Assurance Specialist
6 days ago
Urbandale, Iowa, United States Dexian DISYS Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Dexian DISYS. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and products.Key Responsibilities:Support Small Business Quality Assurance and Issue Management activities as...
-
Construction Site Manager
1 month ago
Urbandale, Iowa, United States KRM Development Full timeJob OverviewBecome a part of an innovative team at KRM Development, a company committed to delivering an exceptional building experience for its clients.About KRM DevelopmentKRM Development is recognized for constructing premium residences and is in search of individuals who embody its fundamental principles of responsibility, diligence, collaboration,...
-
Annuity Client Support Specialist
1 month ago
Urbandale, Iowa, United States Revol One Financial Full timeJob OverviewMission Statement: We are a refreshingly straightforward organization dedicated to enhancing lives through innovative financial solutions that provide value and peace of mind.POSITION TITLE: Annuity Customer Care AssociateSUPERVISOR: Director of OperationsCOMPANY INTRODUCTIONAt Revol One Financial, we present a unique and thrilling opportunity to...
-
Annuity Client Support Specialist
4 weeks ago
Urbandale, Iowa, United States Revol One Financial Full timeJob OverviewMission Statement: We are a refreshingly straightforward organization dedicated to enhancing lives through innovative financial solutions that provide value and peace of mind.POSITION TITLE: Annuity Customer Care RepresentativeSUPERVISOR: Director of OperationsCOMPANY INTRODUCTIONAt Revol One Financial, we present a unique and thrilling...
-
Annuity Client Support Specialist
4 weeks ago
Urbandale, Iowa, United States Revol One Financial Full timeJob OverviewMission Statement: We are a refreshingly straightforward organization dedicated to enhancing lives through innovative financial solutions that provide value and peace of mind.POSITION TITLE: Annuity Customer Care AssociateSUPERVISOR: Director of OperationsCOMPANY INTRODUCTIONAt Revol One Financial, we present a unique and exciting opportunity to...
-
Client Relationship Manager
4 weeks ago
Urbandale, Iowa, United States Association Member Benefits Advisors, LLC Full timeJob OverviewPOSITION SUMMARY: This role is designed to serve as a key client relationship manager, focusing on account management and profitability. The individual in this position will execute essential functions and oversee account servicing for the designated client portfolio. The role involves providing internal support for clients, offering strategic...
-
Application Support Specialist
1 month ago
Urbandale, Iowa, United States CONTROL Systems Software Full timeCONTROL Systems Software is a leading provider of software solutions tailored for the agribusiness sector, dedicated to developing and maintaining a customer-centric information system that adds significant value. Our clientele includes some of the most innovative agricultural cooperatives, with operations spanning numerous locations across several states....
-
Print Production Specialist
2 weeks ago
Urbandale, Iowa, United States ICONMA Full timeJob SummaryWe are seeking a skilled Print Production Specialist to join our team at ICONMA. As a key member of our production team, you will be responsible for operating high-speed printers, managing print jobs, and ensuring timely and accurate delivery of printed materials.Key ResponsibilitiesPrint Job Management: Track, record, and document manual and...
-
Client Account Sales Representative
1 week ago
Urbandale, Iowa, United States Association Member Benefits Advisors, LLC Full timeJob Title: Client Account Sales RepresentativeWe are seeking a highly skilled Client Account Sales Representative to join our team at Association Member Benefits Advisors, LLC. As a key member of our organization, you will be responsible for evaluating, underwriting, and rating applications for various lines of program business related to Broker Dealer and...
-
Marketing Strategy Specialist
1 month ago
Urbandale, Iowa, United States ESR Healthcare Full timePosition Overview:We are seeking a Marketing Strategy Specialist to join our dynamic team at ESR Healthcare. This role is ideal for a mid-senior level professional with a passion for marketing within the insurance sector.Experience Requirements:Minimum of 5 years of relevant experienceBachelor's degree in a related fieldJob Responsibilities:The successful...
-
Caregiver/Personal Care Specialist
3 weeks ago
Urbandale, Iowa, United States Senior Helpers - Central Iowa Full timeJob OverviewWe are seeking a dedicated and compassionate Caregiver/Personal Care Specialist to join our team at Senior Helpers - Central Iowa. As a key member of our care team, you will provide exceptional care and support to our clients in the comfort of their own homes.Key Responsibilities:Deliver high-quality care to clients, ensuring their physical and...
-
Client Support Specialist
1 month ago
Urbandale, Iowa, United States Homemakers Furniture Full timeCompany Overview:Join a reputable organization with a rich history of delivering quality products and services. We pride ourselves on fostering a supportive and growth-oriented environment for our employees.Position Summary:The Customer Service Representative plays a crucial role in connecting customers with various departments and manufacturers to...
-
Client Support Specialist
1 month ago
Urbandale, Iowa, United States Panera Bread Full timeCustomer Service Associate - Full-Time & Part-TimeAbout Us: At Panera Bread, we pride ourselves on creating a warm and inviting atmosphere for both our customers and team members. Join our family where your contributions are valued and recognized.Role Overview: As a Customer Service Associate, you will play a crucial role in delivering exceptional service to...
-
Software Developer
1 week ago
Urbandale, Iowa, United States Innova Solutions Full timeJob Title: Software EngineerWe are seeking a skilled Software Engineer to join our team at Innova Solutions. As a Software Engineer, you will play a key role in designing, developing, and testing software applications.Key Responsibilities:Participate in low to moderately complex initiatives and identify opportunities for process improvements within Software...