Front Desk Representative
2 weeks ago
We are seeking a skilled and friendly Front Desk Agent to join our team at Courtyard by Marriott Westbury Long Island. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth stay for our guests.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Welcome and serve guests in person and over the phone, ensuring a warm and welcoming experience.
- Manage guest room assignments, check-in and check-out processes, and handle cash and credit card transactions accurately and efficiently.
- Work effectively as part of a team to ensure seamless operations and provide support to colleagues as needed.
Requirements:
- Excellent English communication skills, with the ability to read, write, and speak fluently.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Basic computer skills and experience with hotel software.
- Ability to lift or move up to 20 pounds, with frequent standing and movement throughout the shift.
Benefits:
- Medical, dental, and vision insurance.
- Life and long/short-term disability insurance.
- 401-K plan with company match.
- Supplemental insurance options.
- Professional growth and development opportunities.
About Us:
Courtyard by Marriott Westbury Long Island is a 145-room hotel located in the heart of Westbury, NY. Our hotel offers a contemporary and comfortable stay, with amenities such as a fitness center, indoor pool, and The Bistro restaurant. We are committed to providing exceptional service and ensuring a memorable stay for our guests.
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