Front Desk Medical Secretary

3 months ago

Westbury, United States Neurodiagnostics Full time $24 - $27
Full Time Front Desk Lead.
Practice Details:
  • The clinic day is in different sites/locations based on the day of the week.
  • See office locations below.
  • Clinic hours are: 8:45am - 6:00 pm.
  • The full time position requires: M-F coverage, 16 to 18 days monthly, with the ability to travel to ALL office locations except for Queens.
Office Locations:
  • 175-43 Hillside Avenue, Suite 1A. Jamaica Estates, NY 11432.
  • 160 Montague Street, 4th Fl. Brooklyn, NY 11201.
  • 50 Court Street, Suite 508A. Brooklyn, NY 11201.
  • 731 Flushing Ave, Suite 1A. Brooklyn Ny 11206.
  • 150 East 58th Street. 32nd Floor. Main Building. Manhattan, NY 10155.
  • 2356 University Ave. Suite 1A. Bronx, NY 10468.
  • 11 Ralph Place, Suite 217. Staten Island, NY 10304.
  • 2001 Marcus Avenue Suite W170. Lake Success, NY 11042.
  • 1570 Old Country Road. Suite 2A. Westbury NY 11590.
  • 26 Sherman Ave Suite 1B. New York, NY 10040.
  • 1383 Veterans Hwy. Suite 40A. Hauppauge, NY 11788.

Staff Languages:
  • Fluency in English (Required).
  • Fluency in Spanish (Preferred).
  • Fluency in Mandarin (Preferred).

Responsibilities/Requirements:
  • Meet clinic hours consistently with arriving 15minutes before start time: 845 am - 6 pm.
  • Have the ability to multitask and work efficiently in a fast-paced environment.
  • Have proficiency in email and electronic medical record systems.
  • Be a positive influence and a team player.
  • Have high energy and a positive attitude.
  • Have excellent communication and interpersonal skills.
  • Must be Professional and Maintain a Professional Appearance Daily.
  • Office Dress code is formal or clinical scrubs.
  • Be able to work hand-in-hand with remote back office teams. This requires advanced skills with using G-suite and remote work technologies, and flexibility in daily work flows and tasks. 
  • Daily scanning, organizing, and sorting mail.
  • Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider.
  • Manage patient records using our electronic medical record system.
  • Manage patient referrals and coordinate care with other healthcare providers.
  • Scheduling future/follow-up appointments based on patient needs.
  • Checking/Correcting insurance information.
  • Working with the back office team for insurance and billing questions. 
  • Calling patients who have missed appointments to reschedule.
  • Completing patient forms using physician reports.
  • Ensure medical records/demographics are complete for patients prior to their visits.
  • Obtain insurance information when missing and help back off team with patient communication.
  • Maintaining a clean and positive work environment.

This position is really for someone who wants to become part of this company and our practice overall with a long term outlook.

About Neurodiagnostics:

Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.

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