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Technical Support Specialist

2 months ago


Grand Rapids, Michigan, United States MRA Recruiting Services Full time
Job Summary

We are seeking a skilled Field Service Technician to join our team at MRA Recruiting Services. As a Field Service Technician, you will be responsible for installing and maintaining our customers' equipment, providing technical support, and ensuring that our products are functioning properly.

Key Responsibilities
  • Travel frequently to install and maintain equipment at customer sites
  • Perform technical troubleshooting and repair of equipment
  • Program electronic control equipment
  • Communicate effectively with customers and provide excellent customer service
  • Document and summarize issues and work completed
Requirements
  • Basic mechanical knowledge and experience with electronics and/or electro-mechanical equipment
  • Ability to lift and transport up to 60 lbs. regularly
  • Self-starter with minimal supervision requirement; able to work independently and think creatively to solve problems
  • High school degree or equivalent
What We Offer
  • A competitive salary and bonus opportunities
  • Overtime pay for work performed beyond regular hours
  • A comprehensive benefits package
  • Opportunities for professional growth and development