Senior Technical Specialist

4 weeks ago


Grand Rapids, Michigan, United States TEKsystems Full time
Job Overview

TEKsystems is seeking a highly skilled Field Technician to join our team in Grand Rapids. As a Field Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that all technical requirements are met.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless delivery of technical services
  • Stay up-to-date with industry trends and technologies to provide expert advice to clients

Requirements:

  • 2+ years of experience in a technical support role
  • Strong critical thinking and problem-solving skills
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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