Senior Technical Specialist
4 weeks ago
TEKsystems is seeking a highly skilled Field Technician to join our team in Grand Rapids. As a Field Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that all technical requirements are met.
Key Responsibilities:
- Provide technical support to clients via phone, email, and on-site visits
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to ensure seamless delivery of technical services
- Stay up-to-date with industry trends and technologies to provide expert advice to clients
Requirements:
- 2+ years of experience in a technical support role
- Strong critical thinking and problem-solving skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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