Technical Service Specialist
2 days ago
We are seeking a highly skilled Technical Service Specialist to join our team at Shape Technologies Group. As a Technical Service Specialist, you will provide technical support to customers on the operation, troubleshooting, and repair of our equipment at their location.
Main Responsibilities:
- Provide technical phone support to customers who are diagnosing, troubleshooting, or repairing system issues.
- Analyze and resolve all assigned support/service problems and issues in a timely and effective manner.
- Display a comprehensive understanding of product support documentation.
- Facilitate prompt, open, and direct communication with customers.
- Ensure company and customer expectations are aligned and define criteria for successful resolution of customer issues.
Requirements:
- AA degree in Electronics, Robotics, or Mechanical Engineering, or a minimum of 2 years of college/technical school training.
- Minimum of 2 years of recent service-related experience with Robotics, Motion Control Systems, CNC machine tools, or other relevant capital equipment.
- Experienced in CNC programming and PLC programming (Beckhoff CX-9000 Series or Omron NX Series).
Travel: Up to 75% for the first 12 months for training, and 50% after the first year.
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Technical Support Specialist
3 weeks ago
Grand Rapids, Michigan, United States Skytron LLC Full timeTechnical Support SpecialistSkytron LLC is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for diagnosing and resolving equipment issues for external healthcare customers through remote technical support and troubleshooting.Key Responsibilities:Diagnose and resolve equipment...
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Technical Support Specialist
4 weeks ago
Grand Rapids, Michigan, United States Spectrum Health Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Spectrum Health. As a Technical Support Specialist, you will provide technical advice, guidance, and formal or informal training to customers using hardware and software programs.Key ResponsibilitiesProvide technical support to customers via phone, email, or...
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Technical Services Specialist
4 weeks ago
Grand Rapids, Michigan, United States Hypertherm Full timeTechnical Service EngineerHypertherm Associates is seeking a skilled Technical Service Engineer to join the OMAX Waterjet Remote Technical Service Team. As a key member of our team, you will be responsible for providing timely and accurate product and application technical support to our customers and partners.Key Responsibilities:Support Hypertherm products...
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Technical Services Specialist
6 days ago
Grand Rapids, Michigan, United States Hypertherm Associates Full timeTechnical Service EngineerHypertherm Associates is seeking a skilled Technical Service Engineer to join our OMAX Waterjet Remote Technical Service Team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers and partners, ensuring their success with our products.Key Responsibilities:Provide timely...
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Technical Support Specialist
5 days ago
Grand Rapids, Michigan, United States Skytron LLC Full timeTechnical Support SpecialistAt Skytron LLC, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our external healthcare customers.Key Responsibilities:Diagnose and resolve equipment issues through remote technical support and...
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Technical Support Specialist
3 weeks ago
Grand Rapids, Michigan, United States Skytron Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Skytron. As a key member of our support team, you will be responsible for providing exceptional technical support to our external healthcare customers.Key ResponsibilitiesDiagnose and resolve equipment issues through remote technical support and...
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Technical Support Specialist
3 weeks ago
Grand Rapids, Michigan, United States Spectrum Health Full timeJob SummaryUnder the supervision of a senior technical support specialist, provides technical assistance and guidance to customers using hardware and software programs. Builds a general understanding of services provided and departmental functions, helps colleagues troubleshoot and restore service or gather and document information for next level support....
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Operations Technical Specialist
1 month ago
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Technical Marketing Specialist
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Grand Rapids, Michigan, United States Montgomery Code Full timeTechnical Marketing SpecialistWe're seeking a highly skilled Technical Marketing Specialist to join our team at Montgomery Code. As a key member of our product marketing studio, you will play a crucial role in supporting our clients in the industrial, engineering, tech, manufacturing, and machining sectors.Key Responsibilities:Lead research and technical...
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SITECH Technical Support Specialist
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Grand Rapids, Michigan, United States Harnish Group Inc. Full timeAbout the PositionWe are seeking a highly skilled Technical Support Specialist to join our team at Harnish Group Inc. in Kent, WA. As a Technical Support Specialist, you will be responsible for providing technical and sales support to contractors, surveyors, engineering firms, and the DOT. Your expertise in road construction surveying and design, as well as...
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Technical Support Specialist
2 days ago
Grand Rapids, Michigan, United States Skytron LLC Full timeJob Title: Technical Support SpecialistAt Skytron LLC, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for diagnosing and resolving equipment issues for external healthcare customers through remote technical support and troubleshooting.Key Responsibilities:Diagnose and...
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Technical Support Specialist
4 days ago
Grand Rapids, Michigan, United States Skytron Full timeAbout the RoleAs a Technical Support Specialist at Skytron, you will play a critical role in improving patient outcomes by providing innovative and flexible solutions to the acute care market.Key ResponsibilitiesDiagnose and resolve equipment issues for external healthcare customers through remote technical support and troubleshooting.Serve as a resource and...
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Filtration Technical Specialist
4 weeks ago
Grand Rapids, Michigan, United States The Kendall Group Full timeAbout The Kendall GroupThe Kendall Group is a leading provider of electrical, automation, pipe, valve, and fittings products, steam, lighting, industrial controls, and instrumentation industries. As a 100% employee-owned company, we offer a unique opportunity for a rewarding career.Job SummaryWe are seeking a talented and self-motivated individual to join...
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Operations Technical Specialist
4 weeks ago
Grand Rapids, Michigan, United States Grand River Aseptic Manufacturing Full timeJob SummaryGrand River Aseptic Manufacturing is seeking a highly skilled Operations Technical Specialist to join our team. As a key member of our operations team, you will be responsible for executing routine technical support activities for GMP Manufacturing Operations across multi-product, Manufacturing, Fill, and Finish CDMO facilities.Key...
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Field Engineering Specialist
13 hours ago
Grand Rapids, Michigan, United States Roche Holdings Inc. Full timeThe OpportunityRoche Support Network is dedicated to providing exceptional support to customers. As a Field Engineering Specialist, you will travel and showcase your expertise in technical repair and installation for Roche assigned product lines.You will offer valuable service to laboratory customers in your assigned territory, providing routine technical...
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Data Services and Support Specialist
3 weeks ago
Grand Rapids, Michigan, United States Kent School District Full timeJob SummaryWe are seeking a highly skilled Data Services and Support Specialist to join our team at Kent School District. This is a professional and technical staff position that provides district-level support for performance outcomes and data analysis.Key ResponsibilitiesProvide technical support for data analysis and performance outcomesDevelop and...
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Field Service Specialist
2 weeks ago
Grand Rapids, Michigan, United States Actalent Full timeJob Title: Field Service SpecialistThis is a 9-month contract-to-hire position with Actalent, a global leader in engineering and sciences services and talent solutions. As a Field Service Specialist, you will work out of one of three main hub locations: Traverse City, Mid Michigan, or Newaygo.The role involves traveling within a one to two-hour radius from...
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Field Service Automation Specialist
5 days ago
Grand Rapids, Michigan, United States German American Chambers Of Commerce Full timeJob Title: Field Service Automation SpecialistAre you a skilled automation professional looking for a challenging role in the field? We are seeking a highly motivated and experienced Field Service Automation Specialist to join our team.About the Role:The Field Service Automation Specialist will be responsible for installing, programming, and maintaining...
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Senior Technical Specialist
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Grand Rapids, Michigan, United States TEKsystems Full timeJob OverviewTEKsystems is seeking a highly skilled Field Technician to join our team in Grand Rapids. As a Field Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that all technical requirements are met.Key Responsibilities:Provide technical support to clients via...
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Technical Support Specialist
1 month ago
Grand Rapids, Michigan, United States Dave & Busters Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Support Technician to join our team at Dave & Busters. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on building systems, including...