Front Desk Representative
3 weeks ago
We are seeking a skilled Front Desk Agent to join our team at the Residence Inn hotel in Clayton, MO. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and responding to guest inquiries.
Key Responsibilities- Register and assign rooms to guests, issue room keys, and provide directions.
- Sort and distribute incoming mail and faxes for guests.
- Answer guest inquiries regarding hotel services, registration, and local information.
- Manage room availability and guest accounts.
- Process payments, make change, and handle guest complaints.
- Make, confirm, and cancel reservations.
- Previous experience as a Front Desk Agent is preferred.
- Experience in a customer service industry is required.
- Ability to work evening shifts.
Midas Hospitality is a people-first organization that prioritizes its associates' growth and well-being. We offer a range of benefits, including growth and development tools, robust PTO policies, medical and dental coverage, 401k matching, and an employee assistance program.
We are proud to be a drug-free workplace and an equal opportunity employer.
Please visit our website for more information.
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