Front Desk Representative

3 weeks ago


Saint Louis, United States Midas Hospitality Full time
Job Summary

We are seeking a skilled Front Desk Agent to join our team at the Residence Inn hotel in Clayton, MO. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and responding to guest inquiries.

Key Responsibilities
  • Register and assign rooms to guests, issue room keys, and provide directions.
  • Sort and distribute incoming mail and faxes for guests.
  • Answer guest inquiries regarding hotel services, registration, and local information.
  • Manage room availability and guest accounts.
  • Process payments, make change, and handle guest complaints.
  • Make, confirm, and cancel reservations.
Requirements
  • Previous experience as a Front Desk Agent is preferred.
  • Experience in a customer service industry is required.
  • Ability to work evening shifts.
About Us

Midas Hospitality is a people-first organization that prioritizes its associates' growth and well-being. We offer a range of benefits, including growth and development tools, robust PTO policies, medical and dental coverage, 401k matching, and an employee assistance program.

We are proud to be a drug-free workplace and an equal opportunity employer.

Please visit our website for more information.



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