Assistant Manager

7 days ago

Dallas, Texas, United States Capstone Real Estate Full time

Job Summary

We are seeking a highly skilled and detail-oriented Assistant Manager to join our team at Capstone Real Estate. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our properties.

Key Responsibilities

  • Manage daily transactions and tasks related to financial operations, including collecting and posting rent, fees, and other payments.
  • Prepare daily bank deposits and monthly close-out reports, and process invoices and payables.
  • Operate property management software and complete transactions by entering correctly and completing updates and back-ups to ensure system integrity.
  • Review resident files and accounting records to determine unpaid and/or late fees owed, and communicate with residents regarding outstanding balances.
  • Implement procedures for collecting on delinquencies and enforce lease agreements to maximize revenue.
  • Review and submit invoices from vendors, contractors, and service providers for payment, reconciling work performed or products purchased, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
  • Follow established procedures related to evictions, including proper notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings.
  • Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
  • Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
  • Act as on-site supervisor in the absence of the community manager, organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
  • Support leasing efforts by showing apartments to prospects, completing follow-up, and processing applications, including preparing leases and move-in documents.
  • Promote a positive image of the apartment community and management company.

Requirements

  • College degree preferred.
  • Strong math skills and attention to detail.
  • Valid driver's license.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer

  • Competitive pay and benefits package.
  • Medical, dental, vision, and 401(k) plans.
  • Vacation, sick, and personal time off.

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