Executive Director of Property Operations
2 months ago
Job Summary:
We are seeking an experienced Executive Director of Property Operations to oversee the management of our Extended Stay America properties. As a key member of our team, you will be responsible for ensuring the optimal performance and continuous improvement of our properties.
Key Responsibilities:
- Direct and manage property operations to achieve exceptional results in Key Performance Indicators (KPIs) such as GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, Stop the Leaks, and Safewatch.
- Collaborate with the Coord General Manager, Manager, Operations, District Manager, and Management teams to drive business growth and improvement.
- Develop and implement strategies to enhance property performance, guest satisfaction, and employee engagement.
- Monitor and analyze property performance data to inform business decisions and drive continuous improvement.
- Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
- Proven experience in property operations management, preferably in the hospitality industry.
- Strong leadership and management skills, with the ability to motivate and develop high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Ability to analyze complex data and make informed business decisions.
- Strong problem-solving and conflict resolution skills.
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