Executive Director of Property Operations

2 months ago


Columbia, Maryland, United States Extended Stay America Full time

Job Summary:

We are seeking an experienced Executive Director of Property Operations to oversee the management of our Extended Stay America properties. As a key member of our team, you will be responsible for ensuring the optimal performance and continuous improvement of our properties.

Key Responsibilities:

  • Direct and manage property operations to achieve exceptional results in Key Performance Indicators (KPIs) such as GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, Stop the Leaks, and Safewatch.
  • Collaborate with the Coord General Manager, Manager, Operations, District Manager, and Management teams to drive business growth and improvement.
  • Develop and implement strategies to enhance property performance, guest satisfaction, and employee engagement.
  • Monitor and analyze property performance data to inform business decisions and drive continuous improvement.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Proven experience in property operations management, preferably in the hospitality industry.
  • Strong leadership and management skills, with the ability to motivate and develop high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to analyze complex data and make informed business decisions.
  • Strong problem-solving and conflict resolution skills.


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