Retail Wireless Sales Leader
2 weeks ago
About Alliance Mobile:
Alliance Mobile stands as one of the premier AT&T National Authorized Retailers, boasting a significant presence with over 300 locations across various states. We are dedicated to delivering top-notch wireless and entertainment solutions while ensuring an outstanding experience for every customer.
Our organization thrives on the contributions of each team member, and we seek enthusiastic professionals who are passionate about achieving success. Our commitment to our core values has earned us recognition as a Top Place to Work. We aim to be esteemed by our carriers, respected by our competitors, favored by our customers, and valued by our communities.
Key Responsibilities: Join the Alliance Mobile team where creativity, teamwork, customer satisfaction, and innovative entertainment offerings converge. You will lead a talented group of sales professionals who excel in a collaborative environment to surpass sales goals, nurture team development, and collectively provide exciting mobility and TV products to our clientele. The Store Leader is accountable for the store's profitability, sales performance, customer satisfaction, and the supervision and coaching of all sales staff. Alliance Mobile encourages leaders to engage with the communities they serve, understanding the unique needs of their customers. Strategic thinkers who embrace change will excel in this sales-driven atmosphere. The successful Store Leader will adhere to a retail schedule, including evenings, weekends, and holidays as necessary, and will adapt swiftly to the dynamic nature of the wireless sector. Primary Duties:- Optimize profitability across all business dimensions
- Mentor and develop team members to enhance efficiency and performance
- Conduct interviews, hire, and make disciplinary decisions for store personnel
- Fulfill training requirements with each staff member weekly
- Oversee store operations
- Develop and manage store scheduling
- Exhibit exceptional leadership and coaching abilities
- Support the team and assist with customer transactions
- Engage in role-playing exercises with staff to exemplify best practices
- Collaborate with trainers to facilitate New Hire Training and onboarding
- Adhere to corporate policies regarding deposits, communication, etc.
- Uphold the integrity of the company and expect the same from all staff members
- Work a minimum of 45-50 hours per week
- Communicate effectively with the corporate office team
- Lift up to 25 pounds when necessary
- Minimum 2 years of experience in Sales Management
- Proven experience in coaching and developing team members
- Strong sales skills with a track record of meeting or exceeding performance metrics
- Proficient in customer management
- Excellent organizational capabilities
- Effective communication and interpersonal skills
- Flexibility to work various hours, including evenings, weekends, and holidays
- Proficient in operating a personal computer, wireless devices, copier, and fax machine
- Competitive Salary + Commission ($43,500-$75,000 annually)
- Medical, Dental, Vision, 401k
- Sales Competitions
- Opportunities for Internal Promotion
- Accruing Paid Time Off
- Holiday Pay
- Bonuses
- 50% discount on AT&T Wireless Bill and additional Employee Discounts
- College Book Reimbursement
- Social Events
- Mentorship Program
Alliance Mobile is committed to providing equal employment opportunities without discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status. This commitment applies to all aspects of employment, including recruitment, hiring, compensation, and termination.
The safety of our employees and customers is our top priority. We adhere to all protective and safe-distancing guidelines as mandated by local and state authorities.
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