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Animal Care Team Lead

2 months ago

Revere, Massachusetts, United States Petco Health and Wellness Company, Inc. Full time

Job Summary:

The Operations Leader Animal Care is a key role within the Companion Animal Department at Petco Health and Wellness Company, Inc. This position is responsible for promoting and ensuring the efficient and effective operations of the department, driving the sales of aquatic pets, reptiles, birds, and small companion animals.

Key Responsibilities:

  • Develop and implement strategies to increase sales and improve customer satisfaction
  • Lead and manage a team of animal care professionals to ensure excellent customer service and animal care
  • Collaborate with cross-functional teams to drive business results and improve operational efficiency
  • Monitor and analyze sales data and customer feedback to inform business decisions
  • Stay up-to-date on industry trends and best practices in animal care and retail

Requirements:

  • Proven experience in animal care and retail management
  • Strong leadership and communication skills
  • Ability to analyze data and make informed business decisions
  • Knowledge of animal behavior and welfare
  • Passion for delivering exceptional customer service