Front Desk Representative

1 week ago

San Francisco, California, United States The Argonaut, a Noble House Hotel Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Argonaut, a Noble House Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest services, ensuring a seamless and memorable experience for our guests.

Key Responsibilities
  • Guest Registration and Check-out: Register and check-out hotel guests in a professional and friendly manner, ensuring all necessary information is accurate and up-to-date.
  • PBX Operations: Answer all phone calls promptly and knowledgeably, providing complete and accurate information to guests and internal teams.
  • Mail and Message Service: Handle mail and message delivery, ensuring timely and efficient communication with guests and staff.
  • Room Assignment and Key Control: Conduct pre-assignment of hotel rooms, including VIPs, repeat guests, and special requests, while following established key control policies.
  • Cash Handling and Credit Policies: Count and verify cash, check, and credit card transactions, ensuring accurate and secure financial management.
  • Knowledge of Hotel Services and Amenities: Be knowledgeable of hotel services, attractions, and events, providing guests with expert recommendations and insider tips.
  • Emergency Procedures: Familiarize yourself with fire and emergency procedures, ensuring a safe and secure environment for guests and staff.
  • Departmental Meetings and Communication: Attend department meetings and maintain open communication with internal teams, including Reservations, Sales, Housekeeping, Bell Staff, and Valet.
Requirements
  • Previous Customer Service Experience: Previous experience in a customer-facing role, preferably in a hotel or hospitality setting.
  • Dynamic and Flexible Work Environment: Ability to work in a fast-paced and dynamic environment, adapting to changing situations and priorities.
  • Flexible Schedule: Willingness to accommodate a flexible schedule, including weekends and holidays.
  • Problem-Solving and Initiative: Ability to think creatively and take initiative to solve problems and improve processes.
Benefits
  • Competitive Compensation: Competitive hourly rate of $29.71.
  • Noble House Incentive Program: Eligibility for the Noble House incentive program.
  • 401K Retirement Plan: Participation in the 401K retirement plan.
  • Pet Insurance: Access to pet insurance.
  • Paid Vacation and Sick Days: Paid vacation and sick days.
  • Laundered Team Member Uniform: Provided laundered team member uniform.
  • Pre-Tax Commuter Benefits: Eligibility for pre-tax commuter benefits.
  • Referral Program: Participation in the referral program.
  • Special Rates for Team Members: Special rates for team members, friends, and family at Noble House Hotels and Food & Beverage.
  • On-Demand Pay: Access to on-demand pay.

  • Front Desk Representative

    24 hours ago

    San Francisco, California, United States Burke Williams Full time

    Job Title: Front Desk RepresentativeWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Burke Williams Spa. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a seamless and memorable experience for...

  • Front Desk Representative

    4 days ago

    San Francisco, California, United States Unlimited Biking Full time

    About the RoleUnlimited Biking is seeking a highly skilled and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling bike rentals, and ensuring a seamless experience for our guests.Key Responsibilities:Provide high-level...

  • Front Desk Representative

    2 weeks ago

    San Francisco, California, United States San Francisco Institute of Esthetics and Cosmetology Full time

    Job SummaryWe are seeking a highly skilled and personable Front Desk Agent to join our team at the San Francisco Institute of Esthetics and Cosmetology. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a seamless experience for all visitors.Key ResponsibilitiesWelcome guests to the...

  • Front Desk Representative

    2 weeks ago

    San Francisco, California, United States Kimpton Hotel Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Kimpton Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and...

  • Front Desk Representative

    1 day ago

    San Francisco, California, United States Qonten Full time

    Job Title: Front Desk AgentJob Summary:The Front Desk Agent is responsible for providing exceptional guest service and ensuring a positive experience for all hotel guests. This role involves handling guest requests, registering guests, and maintaining a clean and organized front desk area.Key Responsibilities:Provide prompt and courteous service to...

  • Front Desk Representative

    1 week ago

    San Francisco, California, United States Highgate Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during check-in, throughout their...

  • Front Desk Representative

    1 week ago

    San Francisco, California, United States Warwick Hotel Full time

    {"h1": "Front Desk Agent Opportunity at Warwick San Francisco", "p": "We are seeking a reliable and customer-focused individual to join our team as a Front Desk Agent at Warwick San Francisco. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from...

  • Front Desk Representative

    3 weeks ago

    San Francisco, California, United States Sage Hospitality Group Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Zelos, a leading hospitality company in the industry. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience for all.Key ResponsibilitiesGuest Check-In/Check-Out:...

  • Front Desk Representative

    3 days ago

    San Francisco, California, United States Hilton San Francisco Financial Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hilton San Francisco Financial District. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesRegister guests and process check-ins and...

  • Front Desk Representative

    1 week ago

    San Francisco, California, United States Hilton San Francisco Financial Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton San Francisco Financial District. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Register guests in a friendly...

  • Front Desk Representative

    2 weeks ago

    San Francisco, California, United States Course Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Course. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Greet and...

  • Front Desk Representative

    2 weeks ago

    San Francisco, California, United States General Hotels Full time

    Job SummaryGeneral Hotels is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesRespond to guest inquiries and requests in a professional and courteous manner.Check-in...

  • Front Desk Representative

    2 weeks ago

    San Mateo, California, United States Gurnick Full time

    **Job Type:** Administrative Support**Job Function Summary**The Front Desk Representative is the initial interface for potential students and is crucial to the overall image of the institution (professionalism, credibility, etc.). Initial questions are answered and determinations are made to properly screen and direct inquiries whether they are prospective...

  • Front Desk Representative

    1 week ago

    San Francisco, California, United States Infinityhotelsf Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Infinity Hotel San Francisco. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key...

  • Front Desk Representative

    3 days ago

    San Francisco, California, United States Warwick Hotel Full time

    Front Desk Agent Opportunity at Warwick San FranciscoWe are seeking a reliable and customer-focused individual to join our team as a Front Desk Agent at Warwick San Francisco. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key...

  • Front Desk Representative

    2 weeks ago

    San Francisco, California, United States Stanford Court Hotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Stanford Court Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient...

  • Front Desk Representative

    3 weeks ago

    San Diego, California, United States The Briad Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at The Briad Group. As a Front Desk Representative, you will be the first point of contact for our guests and will play a critical role in creating a positive and memorable experience for them.Key ResponsibilitiesProvide exceptional customer service...

  • Front Desk Representative

    2 weeks ago

    San Diego, California, United States Kona Kai Resort & Spa, a Noble House Resort Full time

    About UsKona Kai Resort & Spa, a Noble House Resort, is a boutique urban resort located on Shelter Island. We are a team of passionate individuals dedicated to providing exceptional service to our guests.Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a Front Desk Representative, you will be...

  • Front Desk Representative

    2 weeks ago

    San Jose, California, United States J. H. Larson Full time

    Job Summary:As a Front Desk Representative at J. H. Larson, you will be the primary point of contact for hotel guests, providing exceptional customer service and ensuring a seamless stay experience. Your responsibilities will include registering guests, assigning rooms, and accommodating special requests whenever possible.Key Responsibilities:Register guests...

  • Front Desk Representative

    1 week ago

    San Francisco, California, United States AccorHotel Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at AccorHotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key Responsibilities:Provide professional...