Digital Operations Manager

7 hours ago


Westlake Village, California, United States Michael Sullivan & Assoc Full time
Sullivan on Comp Operations Manager

Sullivan on Comp, a leading digital resource for California workers' compensation law, seeks an experienced Operations Manager to oversee and manage the operational, financial, and compliance functions of the company.

Key Responsibilities:
  • Oversee data reporting and tracking, ensuring accurate and timely insights for decision-making.
  • Review and upgrade existing data tracking and reporting systems.
  • Develop a one-button account usage reporting system for sales representatives.
  • Create and maintain a dashboard with key performance indicators (KPIs) for leadership visibility.
  • Develop, write, and implement scripts or use tools to automate repetitive tasks, optimizing workflow efficiency.
  • Identify opportunities for process automation and lead hands-on implementation to reduce manual workload.
  • Collaborate with team members to integrate automation solutions into daily operations, providing training and support as needed.
  • Serve as a backup for customer service, learning the function thoroughly to provide support when needed.
  • Integrate AI resources as the first-tier response in customer service to enhance efficiency.
  • Consolidate and update internal help resources, ensuring they are current and accessible.
  • Investigate and advise on best practices in operations, data management, and security.
  • Oversee vendor applications submitted by Sullivan on Comp to its customers and manage accounts with external entities requiring approval.
  • Administer education provider status and compliance with CA State Bar, HRCI, SHRM, and CA WC Continuing Education requirements.
Requirements:
  • Bachelor's degree in Business Administration, Finance, Marketing, or a related field.
  • At least 5-7 years of experience in operations management, with a strong background in finance, marketing, and compliance.
  • Proven experience in data management, reporting, and analysis.
  • Strong knowledge of IT security practices and compliance requirements.
  • Experience with marketing automation tools (e.g., HubSpot, Klenty) and customer engagement platforms (e.g., Intercom).
  • Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
  • Strong analytical skills, with the ability to translate data into actionable insights.
  • Exceptional communication skills, both written and verbal.


  • Westlake Village, California, United States Michael Sullivan & Assoc Full time

    Job Title: Digital Platform Operations SpecialistSullivan on Comp, a leading digital resource for California workers' compensation law, is seeking a highly skilled Digital Platform Operations Specialist to oversee and manage the operational, financial, and compliance functions of our platform.Key Responsibilities:Oversee data reporting and tracking, ensuring...


  • Westlake Village, California, United States Michael Sullivan & Assoc Full time

    Job Title: Digital Operations ManagerMichael Sullivan & Assoc is seeking a highly skilled Digital Operations Manager to oversee and manage the operational, financial, and compliance functions of Sullivan on Comp.The ideal candidate will have a strong background in finance, marketing, and compliance, with at least 5-7 years of experience in operations...


  • Westlake Village, California, United States J.D. Power Full time

    Job DescriptionJob Title: Digital Dealer Marketing SpecialistLocation: Remote USA - 80% Travel - Western RegionReports To: Director Field OperationsAbout the Role:We are seeking a highly motivated and energetic Digital Dealer Marketing Specialist to join our OEM digital marketing team. The ideal candidate will have an extensive background in automotive...


  • Westlake Village, California, United States J.D. Power Full time

    Job Title: Digital Dealer Advisor/ConsultantJob Summary:We are seeking a highly motivated and experienced Digital Dealer Advisor/Consultant to join our OEM digital marketing team. The ideal candidate will have a strong background in automotive digital marketing, with a focus on dealership-level experience, and a proven track record of driving digital...


  • Westlake Village, California, United States Salem Media Group Full time

    Job Summary:Salem Media Group is seeking a highly motivated and digitally-savvy sales professional to join our sales and marketing team as a Media Strategist. As a key member of our team, you will be responsible for selling multi-media marketing solutions, including digital, broadcast, and events, to local and regional businesses.Key...

  • Operations Manager

    16 hours ago


    Westlake Village, California, United States College Hunks Hauling Junk & Moving Full time

    Job DescriptionWe are seeking a highly motivated and experienced Assistant Operations Manager to join our team at College Hunks Hauling Junk & Moving. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our moving and junk hauling operations, ensuring that our clients receive exceptional service and...


  • Westlake Village, California, United States Guitar Center Full time

    About the RoleThe Manager for Product Page Detail will oversee the development and execution of digital marketing strategies to drive engagement with our Product Detail Pages. This individual will be responsible for managing a team of digital marketing professionals, coordinating with cross-functional teams, and collaborating with external partners to...


  • Westlake Village, California, United States AG Foundry - Recruiting & Staffing Full time

    Senior Business Support ManagerAG Foundry - Recruiting & Staffing is seeking a highly organized and detail-oriented Senior Business Support Manager to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day functioning of our business.Key Responsibilities:Investor Relations: Manage investor...


  • Westlake Village, California, United States Fast Casual Restaurant Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and experienced General Manager to lead our fast casual restaurant team. As a key member of our management team, you will be responsible for overseeing the overall operation of the restaurant, ensuring exceptional guest service, and driving sales growth.Key Responsibilities:Coach, teach, and...


  • Westlake Village, California, United States Mission Veterinary Partners Full time

    Job Summary:The Hospital Operations Manager is a key member of the Mission Veterinary Partners (MVP) management team. This position reports to the Regional Director and is responsible for the general management and oversight of operations at the specific clinic they manage.Responsibilities:Maintain and uphold the Core Values and Mission Statement of MVP.Full...


  • Westlake Village, California, United States Drybar Shops Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Shop Manager to join our team at Drybar Shops. As a key member of our management team, you will be responsible for overseeing the daily operations of our shop, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLeadership and ManagementSupervise and train...


  • Westlake Village, California, United States Four Seasons Full time

    **Job Summary**We are seeking a highly skilled and experienced Beverage & Bar Manager to lead our team at Four Seasons. As a key member of our management team, you will be responsible for creating innovative cocktail menus, overseeing inventory management, and training staff on proper drink preparation and customer service.**Key Responsibilities**Develop and...


  • Westlake Village, California, United States Four Seasons Full time

    Position Overview: As a Bar Operations Manager at Four Seasons, you will be responsible for leading a dynamic team in the development of unique beverage offerings. Key Responsibilities: Design and implement creative cocktail menus that enhance the guest experience.Manage inventory control and procurement of bar supplies to ensure optimal stock...


  • Westlake Village, California, United States Solugenix Corporation Full time

    Position Overview:The Manager of Recording Operations is a pivotal role that oversees the daily functions of the recording team. This position is integral to enhancing the real estate process, equipping both our staff and clients with innovative solutions to achieve exceptional results. Key Responsibilities:- Supervise the daily activities and performance...


  • Westlake Village, California, United States NINJIO Cybersecurity Awareness Training Full time

    About NINJIO Cybersecurity Awareness TrainingNINJIO Cybersecurity Awareness Training is a leading provider of cybersecurity awareness training solutions. Our mission is to empower individuals and organizations to become defenders against cyber threats.Job DescriptionRevenue Operations ManagerWe are seeking an experienced Revenue Operations Manager to join...

  • SEO Content Manager

    1 week ago


    Westlake Village, California, United States GTRC Services, Inc. Full time

    Job Summary:The SEO Content Manager will oversee the development and execution of SEO-focused content across multiple areas of the site, including category pages, brand pages, and product detail pages (PDPs). This role is responsible for driving measurable SEO results, specifically improving SERP (Search Engine Results Page) rankings and overall organic...


  • Westlake Village, California, United States Guitar Center Full time

    Job Title: Senior Manager, Integrated MarketingWe are seeking a highly skilled and experienced Senior Manager of Integrated Marketing to join our team at Guitar Center. As a key member of our marketing leadership team, you will play a pivotal role in driving brand awareness, store traffic, customer engagement, and ultimately, revenue...

  • Digital Media Intern

    4 weeks ago


    Westlake Village, California, United States PennyMac Full time

    About the RolePennymac, a leading specialty financial services firm, is seeking a highly motivated and detail-oriented Video Production Intern to join our dynamic Greatness Lives Here studios team.Key ResponsibilitiesAssist video editors in preparing projects for post-production, including organizing footage, syncing audio, and initial rough cutsCreate...

  • SEO Content Manager

    2 weeks ago


    Westlake Village, California, United States GTRC Services, Inc. Full time

    Job Summary:The SEO Content Manager will oversee the development and execution of SEO-focused content across multiple areas of the site, including category pages, brand pages, and product detail pages (PDPs). This role is responsible for driving measurable SEO results, specifically improving SERP (Search Engine Results Page) rankings and overall organic...


  • Westlake Village, California, United States Guitar Center Full time

    Job Title: Product Page Detail ManagerAbout the Role:The Product Page Detail Manager will oversee the development and execution of copy and content production and marketing strategies to drive engagement with our Product Detail Pages. This individual will be responsible for managing a team of copy professionals, coordinating with cross-functional teams, and...