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Restaurant Operations Manager

2 months ago

Westlake Village, California, United States Fast Casual Restaurant Full time
Job Description

Job Summary:

We are seeking a highly motivated and experienced General Manager to lead our fast casual restaurant team. As a key member of our management team, you will be responsible for overseeing the overall operation of the restaurant, ensuring exceptional guest service, and driving sales growth.

Key Responsibilities:

  • Coach, teach, and motivate the team to maintain high quality food and exceptional guest service with a hands-on approach to leadership.
  • Successfully and consistently communicate team wins, priorities, best practices, and operational changes to deliver brilliant execution.
  • Make daily decisions that involve time management, upholding product quality, cleanliness, and all other company standards.
  • Connect and understand the importance of community involvement and grassroots marketing.
  • Ensure that food safety and security standards are met and adhered to consistently.
  • Control day-to-day operations by scheduling, ordering food and supplies, and developing the restaurant's team.
  • Maintain food service and production levels by leading strong back of house and front of house execution.
  • Address and resolve performance issues quickly and respectfully by coaching, counseling, and managing any conflicts.
  • Contribute ideas, thoughts, and solutions that result in increased productivity, higher retention, and improved operations.

Requirements:

  • High School Diploma or GED
  • 2-4 years supervisory experience in the food service industry or restaurant environment
  • Ability to work 50 hours per week
  • Pass a background check
  • Excellent verbal and written communication skills
  • Excellent planning, organizing, and follow-up skills
  • Strong decision-making and conflict resolution skills
  • Manage time effectively and reach objectives within specified time frames
  • Communicate detailed knowledge of restaurant standards, in a top-of-mind manner, to both employees and managers
  • Experience working in a hands-on, fast-paced environment

What We Offer:

  • Competitive pay based on experience
  • Bonus opportunity
  • Paid vacation
  • Medical, dental, vision
  • 401(k) plan
  • Various paid holidays