Clinical Support Specialist II

1 week ago


Chico, California, United States Enloe Medical Center Full time

Compensation: $21.48/hr - $24.29/hr - $27.55/hr
*Note: The maximum starting rate for new hires is $24.29/hr, contingent upon relevant experience.

POSITION OVERVIEW:
The Healthcare Assistant II is an unlicensed professional with foundational training who executes essential administrative and clerical duties in the front office, along with routine medical tasks in the back office under the direct supervision of a licensed physician or designated mid-level providers within a clinical environment. Responsibilities include assisting medical providers and performing tasks within the medical assistant's scope of practice, such as preparing patients for examinations, gathering and documenting patient information including medications, height, weight, vital signs, pain levels, and fall risk assessments. The Healthcare Assistant will often be tasked with applying and removing dressings, administering injections, conducting lab draws, and similar procedures. Additionally, they will be responsible for administering intramuscular, subcutaneous, and inhaled medications. Those working at the Cancer Center will cater to the specific needs of that facility.

EDUCATION / TRAINING / EXPERIENCE:
Minimum Requirements:
- Completion of an accredited medical assistant program OR an Associate's degree or higher in a clinical healthcare discipline (such as LVN, RN, Medical Technologist) with two years of back office medical experience.
- At least one year of experience as a Medical Assistant.
- Prior experience in phlebotomy.

Preferred Qualifications:
Experience in front office medical operations, including reception, registration, scheduling, billing, and medical record management.

LICENSES / CERTIFICATIONS:
Current CPR certification required.

SKILLS / KNOWLEDGE / ABILITIES:
Proficiency in blood draws and injection administration is essential. Candidates must possess the ability to interact professionally and communicate effectively with physicians, staff, patients, and the public. A foundational understanding of medical/technical competencies, familiarity with point-of-care laboratory equipment, and proficiency in clerical and computer skills for various medical office support tasks are necessary. Sensitivity towards patients and their families while maintaining strict confidentiality is crucial. The ability to follow instructions, work efficiently and accurately in a fast-paced environment, and demonstrate strong analytical and grammatical skills for effective verbal and written communication is required. Organizational and multitasking abilities are vital.


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