Shipyard Service Representative
3 days ago
Arc3 Gases Inc is seeking a highly skilled and motivated Service Representative to join our team at Detyens Shipyards in Charleston, South Carolina. As a Service Representative, you will play a critical role in supporting the shipyard's welding supply activity by providing exceptional customer service and support to shipyard employees and customers.
Key Responsibilities- Sales and Delivery: Sell and deliver industrial gases, welding supplies, and related equipment to walk-in customers and deliver to various points in the shipyard.
- Customer Service: Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, and providing all necessary paperwork in relation to purchases and retrieving stock.
- Inventory Management: Pull and take orders, repair, track, and catalog items.
- Product Knowledge: Possess strong welding product knowledge and self-management skills to deliver superior customer service.
- Integrity and Urgency: Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
- Safety and Operations: Safely handle compressed gas cylinders and fill liquid gas cylinders. Drive a forklift and/or Utility Vehicle (UTV) to deliver cylinders, welding supplies, and other products to onsite customers.
- Inventory Control: Receive and account for incoming stock; properly put stock up in warehouse; assist with daily inventory counts.
- Team Support: Provide support to other team members by preparing orders, assisting with billing, and ordering supplies as needed.
- Professionalism: Always maintain a professional demeanor and appearance.
- Work Authorization: Must be able to work in the United States.
- Education: High School Diploma or equivalent required.
- Mechanical Skills: Mechanical skills required.
- Communication Skills: Excellent verbal and written communication skills required.
- Driving Record: Must have a valid license with a clean driving record.
- Commercial Driver's License: Must be willing to obtain a Commercial Driver's License.
- Language Skills: Bilingual in English and Spanish is a plus.
- Work Environment: Must work outdoors, exposed to all weather conditions.
- Physical Demands: Stand and walk for eight-hour periods. Bend at the waist and knees frequently. Must be able to lift and carry up to 75lbs of merchandise as needed.
- Mental Demands: Must have the ability to work independently and under pressure to meet deadlines.
- Competitive Pay: Competitive pay and comprehensive benefits package.
- Professional Growth: Opportunities for professional growth and advancement within the company.
- Dynamic Work Environment: A supportive and dynamic work environment.
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