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Automotive Service Operations Leader

2 months ago

North Charleston, South Carolina, United States Hay Tire Pros Full time
Job Overview

Position Summary:

We are seeking a skilled and motivated Automotive Service Manager to oversee our service department at Hay Tire Pros. This role is crucial for ensuring the smooth operation and exceptional performance of our automotive service team.

Key Responsibilities:

  • Manage and mentor a proficient team of automotive technicians and customer service representatives.
  • Develop and enforce effective operational policies and procedures to enhance service delivery.
  • Build and sustain strong relationships with customers to guarantee their satisfaction and loyalty.

Qualifications:

The successful candidate will have:

  • Demonstrated experience in a service management role within the automotive industry.
  • A solid foundation in automotive service combined with excellent leadership capabilities.
  • Exceptional communication skills to effectively lead and motivate the team.
  • A comprehensive understanding of business operations and financial management.
  • Familiarity with automotive service management software; ASE certification is advantageous.

If you are ready to take on a leadership role in a dynamic environment, we encourage you to consider this opportunity.

Compensation: Salary will be commensurate with experience.

Employee Benefits:

  • Weekly Pay on Fridays
  • 401(k) Plan with Matching Contributions
  • Comprehensive Health Insurance
  • Dental and Vision Insurance
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Complimentary Life Insurance Policy
  • Paid Time Off (40 hours in the first year, increasing with tenure)
  • Paid Holidays
  • Employee Assistance Programs at no cost