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Business Systems Analyst
1 month ago
We are seeking a highly skilled Business Systems Analyst to join our team at Neighborhood Health Plan of Rhode Island. As a Business Systems Analyst, you will play a critical role in the development and oversight of technical system requirements, report configuration, research and root cause analysis, management, communication and escalation of Application Support defects for core systems as needed.
Key Responsibilities:- Serve as a subject matter expert to the technical functions of the core systems
- Manage the application support process for service requests, issues and enhancements
- Understand and communicate the Core product road map and manage system enhancements
- Serve as a resource in facilitating the gathering of submission data from delegated entities
- Manage a range of moderate to complex activities involving data analysis
- Perform Data and Statistical Analysis
- Contribute to development of technical requirements, functional requirements, process flows, reference materials, user guides and code release artifacts as appropriate
- Bachelors degree and/or years of experience and background to equate to the degree
- Three (3)+ years experience relating to health plan data operations, system configuration and reporting
- Three (3)+ years of related business analysis/data analysis experience
- Proficient in the use of analytical tools such as Cognos, SQL and Crystal Reports
- Strong attention to detail
- Excellent interpersonal skills, including the ability to work across the organization and to interact, influence and negotiate effectively at all levels of management
- Demonstrated ability to manage multiple priorities simultaneously in a deadline driven environment with accurate resource and time estimates
- Adept in problem solving and resolving conflict
- Proficient in MS Project, Excel, PowerPoint and Word, Visio
- Ability to liaise with business users, developers, stakeholders, analysts and management
- Strong communication skills, both verbal and written
- Must have outstanding time management and organizational skills
- Must be a self-starter and able to work with minimum supervision
- Solid organization, negotiation, and analysis skills with demonstrated ability to deliver on multiple assignments meet tight deadlines and are effective and decisive under pressure
Neighborhood Health Plan of Rhode Island is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
