Data Analyst II
1 week ago
Navigant Credit Union is a community-driven organization that has been serving the financial needs of families, businesses, and communities since 1915. With over $3 billion in assets, we are one of the largest credit unions in Rhode Island.
Our mission is to improve the financial well-being of our members, and we achieve this by putting people first and demonstrating community-based values. We offer a best-in-class benefits package, including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.
About the RoleWe are seeking a highly skilled Data Analyst to join our team. The successful candidate will be responsible for developing and maintaining organizational reports, metrics, and scorecards/dashboards. They will ensure accurate and timely distribution of data in support of organizational goals and responsibilities.
The ideal candidate will have a strong analytical background, with experience in data presentation and report writing methodologies. They will be familiar with reporting tools such as SQL, Tableau, Paginated Reports, Excel, PowerBI, Access, and SalesForce. A bachelor's degree in Data Science, Applied Statistics, Computer Science, or Actuarial Mathematics is required, with a minor in Marketing/Marketing Analytics preferred.
Key Responsibilities- Extracts data from multiple sources to present in meaningful charts, graphs, tables, or other visualizations.
- Supports organizational goals and objectives through data collection and analysis for assigned projects and process improvement programs.
- Maintains existing dashboards and reports ensuring accuracy and consistent delivery methods through use of automated tools and workflows.
- Delivers data-driven strategic insights, trends, and predictions to the Marketing team on current media optimization and future investment opportunities.
- Ensures accurate and timely information gathering for internal and external audit requests.
- Works closely with Marketing, Sales, and Lending teams to identify opportunities for new member acquisition.
- Conducts competitive research and analyzes benchmarking data; devises and evaluates methods for collecting data, such as surveys, focus groups, questionnaires, and opinion polls.
- Works alongside representatives from various departments to apply their data by designing and providing suggestions for them to implement business models.
- Performs other reporting, analysis, project, and administrative related duties as assigned by the FVP, Financial Planning & Analysis and Data Science Manager.
Education
Minimum One Year of SQL Experience required
Bachelor's degree in Data Science, Applied Statistics, Computer Science, Actuarial Mathematics required
Minor in Marketing/Marketing Analytics preferred
Experience/Skills/Knowledge:
- Demonstrated knowledge of SQL with working knowledge of data presentation and report writing methodologies. Familiarity of reporting tools (e.g. SQL, Tableau, Paginated Reports, Excel, PowerBI, Access, SalesForce, etc.) preferred.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Understanding of advanced statistical methods, machine learning, data mining and AI.
- Advanced knowledge of Python or R.
- Knowledge of digital analytics and social media measurement tools (Facebook Analytics, Twitter Analytics, Google Analytics, etc).
- Excellent verbal, written, telephone and interpersonal communication skills. Strong negotiation and collaboration skills required.
- Strong member service orientation. Experience working in a team-oriented, collaborative environment.
- Ability to handle simultaneously, multiple tasks and changing priorities.
- Ability to work/learn independently.
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