Data Analyst II

4 weeks ago

Smithfield, Rhode Island, United States Navigant Credit Union Full time
About Navigant Credit Union

Navigant Credit Union is a community-driven organization that has been serving the financial needs of families, businesses, and communities since 1915. With over $3 billion in assets, we are one of the largest credit unions in Rhode Island.

Our mission is to improve the financial well-being of our members, and we achieve this by putting people first and demonstrating community-based values. We offer a best-in-class benefits package, including a rich medical and dental plan, vision benefits, a robust 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and opportunities to give back to the community.

About the Role

We are seeking a highly skilled Data Analyst to join our team. The successful candidate will be responsible for developing and maintaining organizational reports, metrics, and scorecards/dashboards. They will ensure accurate and timely distribution of data in support of organizational goals and responsibilities.

The ideal candidate will have a strong analytical background, with experience in data presentation and report writing methodologies. They will be familiar with reporting tools such as SQL, Tableau, Paginated Reports, Excel, PowerBI, Access, and SalesForce. A bachelor's degree in Data Science, Applied Statistics, Computer Science, or Actuarial Mathematics is required, with a minor in Marketing/Marketing Analytics preferred.

Key Responsibilities
  1. Extracts data from multiple sources to present in meaningful charts, graphs, tables, or other visualizations.
  2. Supports organizational goals and objectives through data collection and analysis for assigned projects and process improvement programs.
  3. Maintains existing dashboards and reports ensuring accuracy and consistent delivery methods through use of automated tools and workflows.
  4. Delivers data-driven strategic insights, trends, and predictions to the Marketing team on current media optimization and future investment opportunities.
  5. Ensures accurate and timely information gathering for internal and external audit requests.
  6. Works closely with Marketing, Sales, and Lending teams to identify opportunities for new member acquisition.
  7. Conducts competitive research and analyzes benchmarking data; devises and evaluates methods for collecting data, such as surveys, focus groups, questionnaires, and opinion polls.
  8. Works alongside representatives from various departments to apply their data by designing and providing suggestions for them to implement business models.
  9. Performs other reporting, analysis, project, and administrative related duties as assigned by the FVP, Financial Planning & Analysis and Data Science Manager.
Qualifications

Education

Minimum One Year of SQL Experience required

Bachelor's degree in Data Science, Applied Statistics, Computer Science, Actuarial Mathematics required

Minor in Marketing/Marketing Analytics preferred

Experience/Skills/Knowledge:

  1. Demonstrated knowledge of SQL with working knowledge of data presentation and report writing methodologies. Familiarity of reporting tools (e.g. SQL, Tableau, Paginated Reports, Excel, PowerBI, Access, SalesForce, etc.) preferred.
  2. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  3. Understanding of advanced statistical methods, machine learning, data mining and AI.
  4. Advanced knowledge of Python or R.
  5. Knowledge of digital analytics and social media measurement tools (Facebook Analytics, Twitter Analytics, Google Analytics, etc).
  6. Excellent verbal, written, telephone and interpersonal communication skills. Strong negotiation and collaboration skills required.
  7. Strong member service orientation. Experience working in a team-oriented, collaborative environment.
  8. Ability to handle simultaneously, multiple tasks and changing priorities.
  9. Ability to work/learn independently.

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