Program Director

1 week ago


Gastonia, North Carolina, United States Carolina Therapeutic Services Community Developmen Full time
Job Summary

Carolina Therapeutic Services Community Development seeks a seasoned professional to fill the role of Program Manager. This position will oversee the daily operations of our service area, ensuring seamless coordination and effective management of our programs.

Key Responsibilities
  • Leadership and Management
    • Oversee all functions within the assigned location, fostering a collaborative environment and promoting a culture of excellence.
    • Maintain relationships with key stakeholders, including Local Management Entities, Community Collaboratives, and other relevant partners.
  • Program Development and Implementation
    • Collaborate with the State Director to implement new programs and initiatives as outlined in the company's Strategic Plan.
    • Research and stay up-to-date on state changes and service definitions, providing timely updates to staff and stakeholders.
  • Supervision and Coordination
    • Coordinate with Lead Therapists and Supervise Lead Case Managers, ensuring effective team management and individual performance.
    • Oversee the administrative office manager, compliance auditor, and utilization manager, ensuring seamless day-to-day operations.
  • Human Resources and Evaluation
    • Collaborate with the area Human Resources representative to facilitate the agency's evaluation process for all staff in the assigned location.
Requirements
  • Education and Experience
    • Master's Degree with a minimum of 3 to 4 years' experience in the Human Services field.
    • One year of management/supervisory experience is preferred.
  • Knowledge and Skills
    • Knowledge of programs/services, including Pathways to Success, Substance Abuse, CST, and Community-Based services.
    • Problem-solving and conflict resolution skills.
    • Excellent communication and documentation skills.
    • Excellent organizational skills and attention to detail.
    • Visually creative with good analytical and problem-solving skills.
    • Experience working across multiple languages and cultures, particularly with refugees or immigrant populations with diverse cultural and socioeconomic backgrounds.

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