IT Manager

4 days ago

Washington, Washington, D.C., United States Proprio Full time
About Proprio

Proprio is a pioneering company that combines artificial intelligence, computer vision, and augmented reality to advance surgery. Our flagship product, the Paradigm system, is a cutting-edge surgical navigation system that integrates pre-operative imaging and planning with intraoperative performance data. This unique longitudinal dataset offers significant value to the entire surgical ecosystem.

Role Summary

As the IT Manager at Proprio, you will be responsible for driving the company's IT function, ensuring alignment with our business goals. Your key responsibilities will include strategic planning, project execution, infrastructure management, security, data integrity, and collaboration with external service providers. This role has no supervisory responsibilities, and you will be hands-on with troubleshooting and solution implementation.

Key Responsibilities
  • Develop and implement IT policies and best practices that scale with our growth
  • Plan and execute IT projects, ensuring on-time, on-budget delivery
  • Communicate project status and impacts clearly to stakeholders
  • Collaborate with IT service providers to ensure seamless technology services and support
  • Oversee network user administration, including security, passwords, and access management
  • Partner with IT service providers to troubleshoot and resolve employee IT issues
  • Maintain and support onsite resources, such as servers, workstations, conference room technology, WiFi networks, security systems, and other hardware
  • Manage software licenses and renewals, collaborating cross-functionally for evaluations and negotiations
  • Develop, implement, and manage cloud-based backups and disaster recovery plans
Qualifications
  • Bachelor's Degree in a relevant field or equivalent experience
  • Proven experience as an IT manager or in a similar role
  • Experience in a regulated environment (life sciences or medical devices a plus), with understanding of PIH, HIPAA, and SOC2 compliance
  • Demonstrated experience managing computer networks, network administration, and network installation in a dynamic environment
  • Experience working with and managing external IT service providers
  • Experience scaling processes and procedures in a high-growth environment
  • Ability to effectively engage with all levels of the organization and provide exceptional customer service
  • Strong attention to detail, self-motivation, and task management skills
  • Ability to maintain a full-time physical presence in the office and provide occasional after-hours support
  • Ability to lift and move equipment up to 50 lbs
Preferred Qualifications
  • Experience managing and administering Microsoft networks and environments (Office 365, Active Directory, SharePoint)
  • Experience with Atlassian tools, Slack, Zoom, and Google Suite
  • Microsoft, Cisco, CISSP, Project+ or other certifications
Physical Requirements
  • Ability to sit for extended periods while working at a computer.
  • Occasional lifting of equipment or supplies weighing up to 25-35 pounds.
  • Ability to communicate effectively in person, over the phone, and through electronic means.
  • Manual dexterity to operate computers and other office equipment.
  • Ability to travel to different locations as needed for meetings or project requirements.
What We Offer
  • Salary Range: $85,000 - $115,000: Our compensation philosophy is to bring people into new roles in the range of the mid-point of that role. Factors considered for pay include the level of skill, experience, training, external market factors, and internal equity.
  • Generous, early-stage stock options
  • Unlimited PTO (Paid Time Off) and paid sick leave
  • Paid family and medical leave, including paid parental leave
  • 10 paid holidays
  • Fully covered medical, dental and vision benefits for employees, and 50% of spouse/domestic partner and dependent premiums
  • Company sponsored 401(k) with a match
  • Life and long-term disability coverage
  • Employee assistance program
  • Commuter and health benefits
  • Wellness benefits and free, on-site massage
  • Fully stocked kitchen and break areas
  • Pet friendly work environment

This job description is not exhaustive; other duties may be assigned as needed. A background check will be conducted after a conditional offer of employment. Proprio Vision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable law. We encourage applications from individuals of all backgrounds and experiences.

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