Food and Beverage Operations Manager

3 days ago


St Louis, Missouri, United States City Museum Full time
Food and Beverage Supervisor Job Description

At City Museum, we are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a key member of our Food and Beverage Department, you will be responsible for ensuring the smooth operation of our restaurants and food carts, providing exceptional customer service, and maintaining high standards of food safety and quality.

Key Responsibilities:
  • Supervise food and beverage staff to ensure efficient daily operation
  • Conduct pre and post shift briefings with all Food and Beverage Department employees
  • Initiate and impose disciplinary action according to museum policies and procedures
  • Responsible for the conducting in-service and ongoing training of employees to ensure optimal customer satisfaction in quality, service, safety, and efficiency
  • Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff
  • Responsible for the continued compliance with local Health Department sanitation guidelines and codes
  • Responsible for maintaining food and beverage presentation standards at all quick service restaurant and food carts
  • Ensure all museum policies and procedures are being followed by all employees
  • Identify concerns and work with management to resolve concerns
  • Maintain a clean and safe work environment for customers and other employees
Requirements:
  • Must be at least 18 years of age or older
  • Record of Hep A vaccine or ability to receive (as required by St Louis City Health Department)
  • Food Handler's Safety Card/certification
  • Experience in department or equivalent supervisory experience preferred
  • Ability to accept guidance and supervision
  • Demonstrate ability to work independently
  • Ability to communicate effectively with public, customers and staff members
  • Be aware, attentive, and work well with others
  • Energy and enthusiasm for long days
  • Ability to work in extreme conditions and take precautions, including hydration, sun-protection and other precautions as necessary
Physical Requirements:
  • Must be able to stand or walk for long periods of time
  • Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds
  • Must be able to lift and lower 25 pounds above shoulder level


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