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Food and Beverage Operations Manager
2 months ago
At Ballpark Village, we pride ourselves on delivering an exceptional dining and entertainment experience. Our venue is a multi-level establishment that provides a unique atmosphere for sports enthusiasts and visitors alike. We are currently seeking a dedicated **Food and Beverage Operations Manager** to oversee our operations and ensure the highest standards of service.
Key Responsibilities:
- Maintain adherence to service standards and operational protocols.
- Comply with local, state, and federal regulations regarding health and safety.
- Supervise daily operations of food and beverage outlets.
- Organize and plan work schedules effectively.
- Communicate and enforce company policies and procedures.
- Recommend staffing actions in line with company policies.
- Identify and report potential operational issues to management.
- Ensure all team members are adequately trained and equipped for their roles.
- Provide a warm welcome to guests and address any complaints with appropriate solutions.
- Assist in developing marketing strategies for menu items and promotions to boost sales.
- Monitor restaurant performance through guest feedback and financial analysis.
- Implement inventory control measures to secure restaurant assets.
- Achieve financial targets while managing expenses and labor costs.
- Ensure all equipment is maintained and operational.
- Oversee cleanliness and organization of restaurant facilities.
- Coordinate special events as needed.
- High school diploma or equivalent; 1-2 years of management experience in a full-service restaurant or similar environment.
- Hospitality Management Degree or relevant coursework preferred.
- Fluency in English is required; proficiency in additional languages is a plus.
- Strong communication skills for effective interaction with guests and staff.
- Proficient in reading and writing for documentation and reporting.
- Basic mathematical skills for budgeting and financial analysis.
- Problem-solving and organizational skills are crucial.
- Certification in alcohol awareness and food safety as mandated by local regulations.
- Willingness to work flexible hours, including nights and weekends.
- Ability to lift and carry items up to 75 pounds.
- Capable of moving safely and efficiently within the venue.
- Comfortable handling food and kitchen equipment.
- Physical agility for bending and kneeling as required.
