Casino Beverage Operations Manager

4 weeks ago


St Louis, Missouri, United States River City Full time
About the Role

We are seeking a highly skilled and experienced Beverage Operations Manager to join our team at River City. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our Beverage department, ensuring exceptional customer service, and driving revenue growth.

Key Responsibilities
  • Supervise and Manage Beverage Staff: Lead and motivate a team of beverage staff to deliver exceptional customer service and maintain high standards of quality and presentation.
  • Operational Management: Oversee the daily operations of the Beverage department, including inventory management, product ordering, and staff scheduling.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Revenue Growth: Develop and implement strategies to drive revenue growth, including upselling and cross-selling opportunities.
  • Inventory Management: Manage inventory levels, ordering products, and maintaining accurate records.
  • Staff Development: Provide training and development opportunities to staff, ensuring they have the skills and knowledge needed to excel in their roles.
  • Regulatory Compliance: Ensure that all regulatory requirements are met, including health and safety, and liquor licensing regulations.
Requirements
  • Education: Associate degree in a related field, or equivalent experience.
  • Experience: Minimum two years of supervisory experience in a beverage or hospitality environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office applications.
  • Personal Qualities: Ability to maintain a high level of confidentiality, professionalism, and energy, with a proactive and strategic approach to dealing with issues.


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