Decorated Product Specialist

2 days ago


Saugus, Massachusetts, United States CHAMPRO Full time
About CHAMPRO

CHAMPRO is a leading sporting goods and apparel manufacturer with over 30 years of experience. Our mission is to deliver high-quality, innovative products and exceptional customer service.

Job Description

We are seeking a highly skilled Decorated Product Specialist to join our team. As a key member of our sales team, you will be responsible for guiding customers through the order process, providing expert recommendations, and ensuring seamless execution from order entry to delivery.

The ideal candidate will have a strong understanding of decorated products and custom logo items, as well as excellent communication and problem-solving skills. You will thrive in a fast-paced environment, manage multiple priorities, and continuously seek ways to optimize processes and procedures.

Key Responsibilities
  • Act as the subject matter expert for decorated products and custom logo items.
  • Deliver top-tier customer service, identifying and resolving customer needs efficiently.
  • Manage the order entry process, ensuring accuracy and clear communication with customers and internal teams.
  • Collaborate with the sales team and other internal departments to ensure adherence to established processes and procedures.
  • Proactively monitor production schedules, identifying and addressing any potential issues to prevent delays.
  • Continuously explore opportunities to enhance processes and improve workflow efficiency.
Preferred Experience
  • 2+ years of customer service experience, particularly with custom or specialty products.
  • Experience in a high-volume, fast-paced, customer-focused environment.
  • Familiarity with graphic production artwork is preferred.
  • Experience with Microsoft Dynamics AX is a plus.
Skills & Competencies
  • Proven track record of achieving results and driving success.
  • Ability to analyze and understand client needs, providing solutions that exceed expectations.
  • Self-starter with creative problem-solving abilities, capable of working independently or leading projects.
  • Strong verbal and written communication skills, with the ability to build immediate rapport with customers and stakeholders.
  • Excellent interpersonal skills, able to collaborate effectively at all organizational levels.
  • Highly organized, adaptable, and able to react quickly to evolving situations.
  • Strong time management skills, able to manage multiple tasks under pressure and meet strict deadlines.
  • Solid understanding of general business principles and strong mathematical aptitude.
  • Proficient in Microsoft Office Suite.
Company Culture

We offer a collaborative atmosphere, a range of benefits, and opportunities for professional growth and development. We are an Equal Opportunity Employer, committed to diversity and inclusion.


  • Display Designer

    3 weeks ago


    Saugus, Massachusetts, United States Floor & Decor Holdings, Inc. Full time

    Job SummaryWe are seeking a skilled Display Designer to join our team at Floor & Decor Holdings, Inc. As a Display Designer, you will be responsible for designing and building visually appealing store product displays that drive sales and enhance the shopping experience for our customers.Key ResponsibilitiesDesign and build store product displays that meet...

  • Product Specialist

    6 days ago


    Saugus, Massachusetts, United States Great Lakes Credit Union Full time

    Job OverviewGreat Lakes Credit Union is seeking a skilled Product Analyst to join our team. As a Product Analyst, you will play a crucial role in driving the success of our deposit accounts, digital products, payment solutions, and services.The ideal candidate will have a strong understanding of financial products, digital trends, payments systems, and...

  • Logistics Team Member

    4 weeks ago


    Saugus, Massachusetts, United States Floor & Decor Full time

    Job OverviewCompensation:This position offers a minimum starting wage of $15.00 per hour, with potential for higher pay based on prior experience.Role Summary:As a logistics team member at Floor & Decor, you play a crucial role in our retail operations. Your primary duties will include assembling orders, restocking inventory, and managing merchandise...


  • Saugus, Massachusetts, United States Bridgewell Full time

    Job Title: Overnight Support SpecialistBridgewell is a leading provider of social and human services that empower individuals with disabilities and life challenges to live safe, self-directed, and productive lives. We are seeking a dedicated Overnight Support Specialist to join our team and provide support and assistance to individuals with developmental and...


  • Saugus, Massachusetts, United States Asurion Full time

    Job SummaryWe are seeking a highly skilled and motivated Electronics Repair Specialist to join our team at Asurion. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving technical issues, and selling our Connected Home products.Key ResponsibilitiesResolve customer issues by troubleshooting and...

  • Graphic Designer I

    3 weeks ago


    Saugus, Massachusetts, United States DivIHN Integration Inc Full time

    Job SummaryWe are seeking a highly skilled Graphic Designer I to join our team at DivIHN Integration Inc. as a Labeling Specialist. In this role, you will be responsible for creating and executing designs, layouts, and illustrations for product labeling, ensuring that all labeling meets specification requirements.Key ResponsibilitiesDesign and create artwork...


  • Saugus, Massachusetts, United States Discover Financial Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Strategic Business Support Specialist to join our team at Discover Financial Services. As a key member of our organization, you will provide critical support to our C-suite executives, handling high-exposure and time-sensitive information, and managing risk and customer-impacting issues.Key...


  • Saugus, Massachusetts, United States The Salvation Army Eastern Territory Full time

    Position Overview:The Salvation Army Eastern Territory is dedicated to transforming lives through its Adult Rehabilitation Centers. By collecting and reselling gently used items, we provide essential financial resources to support individuals facing various social and spiritual challenges. Our in-residence rehabilitation program emphasizes fundamental needs,...


  • Saugus, Massachusetts, United States Strategic Staffing Solutions Full time

    Job Title: Website Analytics SpecialistWe are seeking a highly skilled Website Analytics Specialist to support our public website team by providing in-depth analytics, driving data-driven decision-making, and ensuring that the website achieves performance goals while delivering an exceptional user experience.Key Responsibilities:Provide detailed analytics...


  • Saugus, Massachusetts, United States The LaSalle Group Full time

    Senior Digital Marketing SpecialistLaSalle Network is partnering with a leading consumer packaged goods (CPG) company to deliver high-quality products to their customers. This company is committed to innovation, sustainability, and excellence in everything they do. Their team is passionate, driven, and always looking to push the boundaries of what's...


  • Saugus, Massachusetts, United States Discover Full time

    Job Title: Lead Operational RiskDiscover is seeking a highly motivated and experienced Lead Operational Risk professional to join our team. As a key member of our Transaction Products group, you will be responsible for ensuring that our products and services align with current compliance requirements.Key Responsibilities:Collaborate with product managers and...


  • Saugus, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their...

  • Tire Specialist

    2 weeks ago


    Saugus, Massachusetts, United States Town Fair Tire Full time

    Town Fair Tire - 109 Broadway **Job Summary:**As a Tire Technician at Town Fair Tire, you will be responsible for the dismounting, mounting, and balancing of all tires sold.**Key Responsibilities:*** Drive a customer's vehicle onto the lift, adequately secure the vehicle prior to dismounting the tires and wheels, and then reattach all tires and wheels*...


  • Saugus, Massachusetts, United States Discover Full time

    Job Description**Senior Principal Compliance Specialist Role**The Senior Principal Compliance Specialist will be responsible for providing compliance advisory services to the Deposits business line or corporate function. This includes identifying and advising on compliance risks and mitigating measures in the context of issues management and remediation,...


  • Saugus, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...


  • Saugus, Massachusetts, United States Macys Full time

    Are you prepared to showcase your exceptional skills in a dynamic work environment? At Macy's, Inc., we are dedicated to fostering a brighter future through bold representation for everyone. This is our Mission Every One. We recognize that each individual is unique, and we value and invest in each person to cultivate growth, pride, and satisfaction. When we...


  • Saugus, Massachusetts, United States smartdept. inc. Full time

    Job Opportunitysmartdept. inc. is seeking a Marketing Technology Assistant to support a client based in the greater Chicago area. This is a full-time, fully remote, and around 3-month contract opportunity with the potential to extend. The pay for this position is expected to be $25/hr - $30/hr.Key Responsibilities:Resolve production issues through research,...


  • Saugus, Massachusetts, United States Macys Full time

    Are you prepared to showcase your exceptional self at work? At Macy's, Inc., we are dedicated to fostering a brighter future through bold representation for everyone. This is our Mission Every One. We recognize that each individual is unique, and we invest in each person to cultivate growth, pride, and satisfaction. When we bring our authentic selves to...


  • Saugus, Massachusetts, United States Macys Full time

    Are you prepared to showcase your exceptional self at work? At Macy's, Inc., we are dedicated to fostering a brighter future through bold representation for everyone. This is our Mission Every One. We recognize that each individual here is unique. We value and invest in each person to cultivate growth, pride, and satisfaction. When we bring our authentic...


  • Saugus, Massachusetts, United States Bridgewell Full time

    Job Title: Awake Overnight Direct Support Professional 2Bridgewell is a leading provider of social and human services that empower individuals with disabilities and other life challenges to live safe, self-directed, and productive lives. As an Awake Overnight Direct Support Professional 2, you will play a critical role in supporting individuals with...