Bank Loan Operations Manager
3 weeks ago
The Loan Operations Manager at Availa Bank is responsible for the overall management of loan operations, including oversight of processes and staff. This role requires leadership, training, and supervision of the operations staff to ensure that the department supports the lending team and services the bank's clients.
Key Responsibilities:
• Supervise all aspects of loan operations via the corresponding system's workflow process, including loan application, initial request, documentation collection, request of compliant loan documents, finalization of loan file, and exception tracking.
• Adhere to all State and Federal Banking Regulations, suggest changes to policies and procedures, and implement them as necessary.
• Ensure workflow is efficient, timely, and accurate during the end-to-end processing of loans by developing a strong understanding of the system capabilities to meet the needs of Availa Bank customers.
• Plan, organize, and delegate workload among staff, creating an environment where teamwork is encouraged through utilization of tools and reporting in the appropriate system.
• Communicate policy and procedures to ensure loan assistants are provided with procedural changes and appropriate training.
• Communicate with lenders, attorneys, and other bank staff to assist with complex documentation requirements, including review of attorney-prepared loan documents.
Requirements:
• Minimum 3 years in the banking or lending environment, with experience in agricultural or commercial lending preferred.
• Working knowledge of loan policies and procedures.
• Excellent working knowledge of all lending documents.
• Ability to apply common sense to carry out instructions and instruct others, interpret documents, understand procedures, write reports, and correspondence, speak clearly to customers and employees.
• Exceptional organizational and time management skills, with the ability to work flexible hours and shifts.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Travel to/from and work in multiple locations.
• This position is responsible for supervising staff in accordance with the bank's policies and applicable laws, including training employees, planning, assigning, and directing work, appraising performance, addressing complaints, and resolving problems.
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