Behavioral Health Case Manager

4 weeks ago


Johnston, Iowa, United States LifeHealth Full time
Job Title: Behavioral Health Case Manager

LifeHealth is seeking a highly skilled Behavioral Health Case Manager to support Individual Medical Readiness (IMR) for the Iowa Army National Guard (IA ARNG).

About the Role:

The successful candidate will provide a wide range of Behavioral Health Case Management services, including Periodic Health Assessment (PHA) support, Soldier Readiness Processing (SRP) support, and advising the Director of Psychological Health (DPH) in their decisions regarding return to duty (RTD) or referrals for additional care.

Key Responsibilities:
  • Coordinate mental fitness and wellness for operational readiness.
  • Develop and maintain systems for identifying and resolving Soldier's behavioral health concerns in conjunction with the Office of the State Surgeon (OSS) Behavioral Health Program.
  • Implement approved marketing and educational strategies for IA ARNG Behavioral Health system programs to IA ARNG service members, families, and community entities.
  • Provide mental health assessments, screenings, and referrals to resources based on the assessments and screenings conducted in support to the IA ARNG Yellow Ribbon Program throughout each phase of the Deployment cycle (before, during, and after).
  • Collaborate with State Behavioral Health Programs Team to assist Service Members in seeking and coordinating medical and behavioral health care resources, as required, without compromising the quality of outcomes for the Service Members that are at high risk.
  • Participate in monthly team meeting with the DPH and COR to review program development and to coordinate marketing and educational messages for service members within the IA ARNG.
  • Coordinate training for all resources within the IA ARNG Behavioral Health System to support the delivery of behavioral health services for all at-risk service members and to support families as necessary.
  • Maintain resources to ensure that the IA ARNG Behavioral Health Care System provides crisis intervention, psychological assessment, brief treatment, psychotherapy, and additional treatment modalities; to include educational, vocational, and rehabilitative counseling, as needed.
  • Coordinate referrals for Service Members and/or family members to the behavioral health components of the psychological, family, social, spiritual, and emotional support programs available to SMs and their families using Military Treatment Facilities (MTF), Veteran Affairs (VA), network Tri-Care provider, and non-network providers.
  • Promote and maintain communication and harmonious working relationships with the following programs within the IA ARNG: Non-Clinical Case Management teams, Sexual Assault Prevention Program, Suicide Prevention Program, Army Casualty Operations, Survivor Outreach Services, State Family Programs, IA ARNG Yellow Ribbon Program, and Soldier Resiliency, Screening Brief Intervention and Referral to Treatment (SBIRT).
  • Keep case records, relevant social history, and concurrent problems in psychosocial functioning, goals, case treatment plan, referrals, and follow-up.
  • Collaborate with social service agencies to integrate resources, plan, and deliver comprehensive services, and link service members to appropriate resources to make affirmative recommendations based on the results of evaluations.
  • Identify problems and gaps in service in current behavioral health delivery system and devise methods to improve and enhance the system.
  • Maintain medical documentation and charting on all assigned Service Members, to include tracking medical status and documentation on SM contact (email, voice call, or personal interview) in eCase, in accordance with AR 40-66 and unit Standard Operating Procedures.
  • Attend PHA events as needed.
  • Adhere to all laws, regulations, and policies applicable to Individual Medical Readiness (IMR) and deployment, to include maintaining Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines.
  • Inform military medical provider of the Soldier's status and furnish them with the mandatory information/documentation as received and reviewed.
  • Build initial shell of temporary profiles based off civilian provider documentation within the E-PROFILE database.
  • Review all of the documentation and compose a narrative summary (NARSUM) of the information.
  • Document all case management notes in MEDCHARTS eCase, which all cases will be assigned in.
  • Scan and digitally update all medical documentation received by the Case Management team to MEDCHART's Health Readiness Reporting (HRR) module IAW AR 40-66 and State Surgeon's Office guidance on indexing to various digital folders/repositories in HRR.
  • Add all medical documentation to the Soldier Treatment Record (STR) in paper form IAW AR Follow proper PII and HIPAA laws for medical organization and management.
  • Organize medical documentation IAW regulatory guidance for disability evaluation system medical board packet specifics.
  • Track all Service Member's cases.
  • Complete DA Form 3822 as required for specialty schools to include but not limited to Sniper School, Drill Sergeant School, and SERE.
Work Schedule:

The Case Manager shall provide services between the hours of 08:00 AM - 4:30 PM on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Work hours may vary to support mission requirements. The Contractor may provide these services in multiple locations throughout the State of Iowa, depending on mission requirements, with the primary daily duty location being at Building S70, Camp Dodge Joint Maneuver Training Center (CDJMTC) located at 7105 NW 70th Avenue, Johnston, Iowa, 50131.



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