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IT Specialist for System Integration and Support

2 months ago

Clearfield, Utah, United States Sapphire Technologies Full time

About the Role

Sapphire Technologies is seeking an experienced IT Specialist to join our team in Clearfield. As an IT Specialist for System Integration and Support, you will be the primary point of contact for our medium-sized clients, providing technical support and guidance on system integration and implementation.

Key Responsibilities

  • Provide technical support and guidance to clients on system integration and implementation
  • Accompany clients during migrations and implementation of new solutions
  • Monitor client environments and ensure systems are up-to-date
  • Coordinate administration and IT support, including on-site support for regular clients
  • Collaborate with colleagues to provide comprehensive support and solutions

Requirements

  • Completed training as an IT specialist
  • Proficiency in Microsoft server systems and Microsoft Active Directory, including group policies
  • Strong analytical, project-oriented, and structured work approach
  • Excellent communication and client-facing skills
  • Valid driver's license and willingness to travel as needed

What We Offer

  • A permanent position with opportunities for growth and development
  • A dynamic and supportive work environment
  • Comprehensive training and support from experienced colleagues