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Receptionist and Administrative Coordinator
2 months ago
Brookhaven Hospital is excited to offer a full-time opportunity for a dedicated Front Desk Administrative Assistant. We are looking for an individual who embodies professionalism, teamwork, and a commitment to excellence. The working hours for this role are Monday through Friday, from 7:30 am to 4:30 pm.
About Brookhaven Hospital
Brookhaven Hospital is renowned for its expertise in rehabilitating adults with neurological conditions, including acquired brain injuries (ABI). We are a nationally recognized leader in providing neurobehavioral interventions for individuals facing cognitive and behavioral challenges due to ABI.
Key Responsibilities
- Manage incoming calls by answering, greeting, and directing them to the appropriate department in a timely and courteous manner.
- Exhibit clear and professional verbal communication skills when handling calls.
- Utilize tact and discretion when addressing sensitive matters and interacting with concerned individuals.
- Maintain composure and good judgment in high-pressure situations.
- Politely guide visitors to the correct office, department, or staff member.
- Oversee the ordering of office supplies, creation of employee ID badges, preparation of new hire orientation packets, and organization of various documents.
- Update and maintain the company phone directory.
- Provide diverse administrative support to other departments as needed.
- High school diploma or equivalent is required.
- Experience with a multi-line phone system is essential.
- Proficiency in computer software applications is necessary.
- Typing speed of 40 words per minute and 10-key touch skills are required.
- Ability to manage multiple tasks simultaneously.
- Capability to work independently, make decisions, and prioritize effectively.
- Must successfully pass state and federal background checks, as well as pre-employment physical and drug screening.
- Two to three years of experience as a Front Desk or Administrative Assistant in a healthcare environment is preferred.
- Ability to sit or stand for extended periods.
- May need to lift or push items weighing up to 20 pounds.
- Requires proficiency in reading, writing, and processing information accurately.
- Company-paid medical insurance for employees.
- Dental and vision insurance options.
- Flexible spending account availability.
- Access to hospital indemnity, accident, and critical illness plans.
- Company-paid life insurance coverage.
- Supplemental life insurance options.
- Company-paid long-term disability insurance.
- 401K retirement plan.
- Paid time off and holiday pay.
