Client Care Coordinator
5 days ago
We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Homes for the Homeless, Inc. in Queens, NY. As a key member of our Family Services department, you will play a vital role in providing mental health and related services to homeless families.
Job Summary:The Client Care Coordinator will be responsible for conducting comprehensive bio-psychosocial assessments with each family to understand their strengths and service needs. You will monitor, lead, and coordinate social service and counseling support, ensuring effective delivery of services to clients. Additionally, you will ensure that families receive full support in shelter and refer them for counseling or other services as needed.
Key Responsibilities:- Conduct comprehensive bio-psychosocial assessments with each family to understand their strengths and service needs.
- Monitor, lead, and coordinate social service and counseling support, ensuring effective delivery of services to clients.
- Ensure that families receive full support in shelter and refer them for counseling or other services as needed.
- Support the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients.
- Improve linkages to mental health, education, and community-based services.
- Strengthen the overall permanency outcomes for families with children in shelter.
- Manage record keeping, data collection, and evaluation on the effectiveness of services for families.
- Master's degree in Social Work or Mental Health Counseling.
- Licensed Master Social Worker (LMSW) or Licensed Master Health Counselor (LMHC) in the state of New York.
- Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
- Sensitivity and awareness of working with homeless and vulnerable populations.
Homes for the Homeless, Inc. offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, we provide excellent benefits, including comprehensive health insurance, an employer-funded 403(b) retirement plan, commuter benefits, life insurance, and more.
We are an Equal Opportunity Employer (EEO) committed to promoting an inclusive organizational environment of dignity and respect. We prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex, gender, disability, or any other basis that would be in violation of any applicable federal, state, or local law.
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