Customer Service Representative

1 week ago


Auburn, Alabama, United States Kathy Powell - State Farm Agent Full time
Job Overview

Position Summary:
Are you seeking a full-time opportunity that offers significant responsibilities and competitive pay? Explore a role within a State Farm Agent's office.

Key Responsibilities:

  • Build and maintain customer relationships while providing follow-up as necessary.
  • Deliver prompt, accurate, and friendly service to clients. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.

As a Team Member, you will benefit from:

  • Annual Salary
  • Paid Time Off
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency

Qualifications:

  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with a focus on accuracy
  • Committed to providing excellent customer service
  • Able to collaborate effectively within a team
  • Capable of managing multiple tasks simultaneously
  • Skilled in relating to customers and understanding their needs

If you are driven to excel and envision yourself thriving in this position, we encourage you to submit your application. We will reach out regarding the next steps in the interview process.

Note: This position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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