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Customer Service Representative

2 months ago


Auburn, Alabama, United States Fleet Jobs Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. In this role, you will be responsible for ensuring that our customers receive exceptional service and that their vehicles are properly maintained and prepared for the road.

Key Responsibilities
  • Greeting and Serving Customers: Provide a warm and welcoming experience for our customers, ensuring that they feel valued and appreciated.
  • Vehicle Preparation: Perform vehicle readiness inspections to ensure that all necessary maintenance tasks are completed, including fueling, washing, and basic maintenance checks.
  • Facility Maintenance: Maintain a clean and safe environment for our customers and associates, adhering to all safety protocols and regulations.
  • Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge in vehicle maintenance and customer service.
  • Additional Responsibilities: Complete other projects and tasks as assigned by your supervisor, ensuring that all tasks are completed to the highest standard.
Why Join Fleet Jobs?
  • Competitive Compensation: Enjoy a competitive starting salary and shift premiums.
  • Career Advancement Opportunities: Develop your skills and knowledge to advance your career in vehicle maintenance and customer service.
  • Excellent Benefits: Enjoy a range of benefits, including plenty of time off and opportunities for professional growth.
  • Strong Training Programs: Participate in comprehensive training programs to enhance your skills and knowledge in vehicle maintenance and customer service.
  • Location and Schedule Flexibility: Enjoy a range of scheduling options and flexible work arrangements to suit your needs.
Requirements
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent, or prior work experience in a related field.
  • Valid Driver's License: Hold a valid driver's license and be able to operate a vehicle safely.
  • Excellent Customer Service Skills: Demonstrate excellent customer service skills and the ability to work well with others.
  • Basic Mechanical Ability: Possess basic mechanical ability and tool usage skills.
  • Basic Computer Skills: Demonstrate basic computer skills and the ability to learn new software and systems.
Physical Requirements
  • Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work Environment: The associate will be required to work in a fast-paced environment, with frequent movement, standing, walking, climbing, bending, and sitting for extended periods.