Customer Service Cashier

1 week ago


Auburn, Alabama, United States Food Halls Full time
Position Overview

We offer competitive benefits, covering approximately 55% of our employees' health plans.
Enjoy a complimentary meal during each shift worked.

The Cashier plays a crucial role in delivering exceptional service by providing personalized attention to each customer, accurately processing orders, and ensuring a pleasant dining experience. Responsibilities include operating the Point of Sale System and handling credit card transactions. The Cashier is also tasked with addressing customer inquiries and resolving complaints effectively. Maintaining cleanliness in gelato coolers, dining areas, and preparation zones is essential during shifts. Cashiers strive to foster positive customer relationships while ensuring prompt service of all food and beverages. Additionally, the Cashier is responsible for educating patrons about our premium gelato offerings and executing any other duties assigned by management, representing the company in a professional manner.

Essential Abilities

  • Oral Comprehension - Ability to understand spoken information and ideas.
  • Oral Expression - Ability to communicate effectively in spoken form.
  • Problem Sensitivity - Ability to recognize potential issues without necessarily solving them.
  • Deductive Reasoning - Ability to apply general principles to specific situations to derive logical conclusions.
  • Ability to adhere to plating guidelines.
  • Capability to follow established processes accurately.
  • Effective communication skills in English with guests, colleagues, and management.
  • Proficient in completing requisitions accurately.
  • Ability to remain calm and exercise good judgment in problem-solving.
  • Capacity to work efficiently under pressure.
  • Skill in managing multiple tasks while maintaining professionalism.
  • Attention to detail, speed, and accuracy in job functions.
  • Compliance with all employee handbook regulations.
  • Ability to maintain a clean and organized workspace.
  • Proper rotation of products in storage areas.
  • Competence in cleaning and maintaining equipment.
  • Strict adherence to health and sanitation regulations.
  • Efficient organization and setup of workstations, with the ability to train others.
  • Proper labeling and dating of food items.
  • Flexibility to provide support across various service times as needed.

Key Responsibilities

  • Adhere to sanitation practices and standards.
  • Evaluate the quality of food products to ensure compliance with standards.
  • Engage in food preparation, cooking, garnishing, and presentation.
  • Perform dishwashing and kitchen cleaning duties.

Knowledge Requirements

  • Food Production - Understanding of techniques and equipment for pizza preparation and food handling.
  • Production and Processing - Familiarity with raw materials, production processes, and quality control measures.
  • Customer Service - Knowledge of principles for providing excellent customer service and satisfaction.
  • Mathematics - Proficiency in basic arithmetic and calculations.
  • Possession of a food handling certificate.

Skills Needed

  • Coordination - Ability to adjust actions based on others' movements.
  • Effective Speaking - Communicating information clearly to others.
  • Social Perceptiveness - Awareness of others' reactions and understanding their motivations.

Work Activities

  • Training and Educating Others - Identifying training needs and supporting educational programs.
  • Decision Making and Problem Solving - Analyzing information to select the best solutions.
  • Coaching and Mentoring - Assisting in the development of others' skills and knowledge.
  • Communication with Supervisors and Peers - Providing information effectively through various channels.


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