Customer Service Cashier

2 weeks ago


Auburn, Alabama, United States Food Halls Full time
Job Overview

We offer competitive benefits covering approximately 55% of our employees' needs.
Enjoy a complimentary meal for every shift worked.

The Cashier plays a vital role in delivering exceptional service by providing personalized attention to each customer. Responsibilities include taking orders according to customer preferences, operating the Point of Sale System, and managing credit card transactions. The Cashier may also address customer inquiries or concerns. Additionally, maintaining cleanliness in gelato coolers, dining areas, and preparation zones is essential during shifts. Cashiers strive to foster positive customer relationships and ensure prompt service of all food and beverages. They are also tasked with educating customers about our premium gelato offerings. The Cashier will carry out other responsibilities as assigned by the management team and represent the company in a professional manner.

Key Abilities

  • Oral Comprehension - Ability to listen and understand spoken information and ideas.
  • Oral Expression - Ability to communicate information and ideas effectively.
  • Problem Sensitivity - Ability to recognize potential issues without necessarily solving them.
  • Deductive Reasoning - Ability to apply general rules to specific situations to generate logical conclusions.
  • Attention to detail in following plating guides and established processes.
  • Effective communication in English with guests, colleagues, and management.
  • Ability to manage multiple tasks efficiently while maintaining professionalism.
  • Capability to work well under pressure and resolve issues judiciously.
  • Maintaining a clean and organized workspace.
  • Knowledge of proper food handling and sanitation practices.

Responsibilities

  • Adhere to sanitation standards and regulations.
  • Ensure quality control of food products.
  • Participate in food preparation, cooking, and presentation.
  • Maintain cleanliness in the kitchen and dining areas.

Required Knowledge

  • Food Production - Understanding of pizza preparation techniques and storage methods.
  • Customer Service - Knowledge of customer needs assessment and satisfaction evaluation.
  • Mathematics - Ability to perform basic calculations relevant to the role.
  • Food handling certification is preferred.

Essential Skills

  • Coordination - Adjusting actions based on others' actions.
  • Effective communication skills.
  • Social awareness - Understanding others' reactions and motivations.

Work Activities

  • Training and supporting team members in their roles.
  • Analyzing information to make informed decisions.
  • Coaching and mentoring colleagues to enhance their skills.
  • Providing information to supervisors and team members through various communication methods.


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