Sr. Business Insights Analyst – CORE Banking

1 month ago

PHILADELPHIA, United States Citizens Full time

Description

As the Sr. Business Insights Analyst, you will be responsible for parsing complex data to deliver meaningful, actionable business insights and strategic guidance to our business partners. You will play an instrumental role in evaluating the impact of various services, products, and business initiatives through reporting and analytics to drive business improvement and opportunity. You will assist the leadership team by extracting and manipulating data to create quantitative analysis, reporting and presentation that visualizes the data into actionable insights that inform and provide recommendations on high-level decision-making and strategy. This role will require you to work cross -functionally to ensure information is accurately being captured and reporting goals/needs are achieved.

Primary Responsibilities Include: 

  • Provide analyses and reports to identify trends/insights and formulate recommendations that will influence business decisions. Create, synthesize, and present customized data requests, transforming data into a story that informs both high level strategy and tactical decision-making.
  • Work with business leaders to identify and understand business needs. Translate needs into requirements and deliverables. Work with technical and development partners to deliver solutions based on requirements.
  • Ensure accuracy of results and analytic methods through testing and validation of underlying report data. Ensure bias and data quality issues are resolved or explained when communication occurs.
  • Identify business and optimization opportunities through analysis of large, complex data sets.
  • Manage many priorities with minimal oversight. Plan and prioritize to hit deadlines in conditions that may change rapidly or involve ambiguity.
  • Responsible to monitor, measure and communicate risks and opportunities associated with CORE Banking Deposit portfolio.

Qualifications:

  • 3+ years professional experience in an analytical role preferably in financial services.
  • Experience with financial services regulatory actions preferred.
  • Knowledge of SQL, SAS, R and Python for data processing and Tableau, Power BI etc. for data visualization.
  • Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives.
  • Strong problem-solving skills with experience providing business insights and recommendations from data sets.
  • Intermediate proficiency with numbers and analytics and experience in analyzing large amounts of data.
  • Ability to manage and develop ongoing client relationships.
  • Project management skills, including the ability to handle multiple projects in a fast-paced environment and work effectively with colleagues and clients in multiple departments.
  • Experience with market research, analyzing consumer behavior, pricing or consulting.
  • Bachelor’s degree required.

Key Skills:

  • Data Analytics
  • Persistence and Tenacity
  • Reporting
  • Communicating Effectively
  • Process-Oriented
  • Time Management
  • Customer-Centricity
  • Project Management
  • Detail Attentive
  • Industry Insight
  • Cross-Functional Collaboration
  • Curiosity                                                                        

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F 8:00-5:00

Pay Transparency 

The salary range for this position is $105,000-$150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.   

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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