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Expert, SMB Sales Development
3 months ago
Job Overview
Mines SMB sales opportunities from marketing leads, establishing relationships, and working closely with our Telesales and Field Sales teams. As a team member and key contributor in T-Mobile's revenue engine, act as first point of contact for all inbound leads generated by the marketing team. Cultivate and quickly respond to inquiries by email and phone qualifying potential customers and connecting them with T-Mobile Account Executives.
*This position requires you to be in our Orlando, FL call center three days a week. Applicants must live in the greater Orlando, FL area. *
Job Responsibilities:
Responding in real time to leads coming through T-Mobile for Business website and other marketing campaigns
Managing and cleansing data in the Salesforce CRM system as leads are entered
Emailing and calling prospects to understand and build their interest in TFB solutions
Carefully following the follow-up sequence, lead management process in Salesforce, and the qualification process to qualify leads and prevent fraud
Researching leads, following up with them and assigning them to the appropriate salesperson
Providing feedback to Marketing team on lead quality, processes and performance
Also responsible for other Duties/Projects as assigned by business management as needed
Education:
High School Diploma/GED (Required)
Work Experience:
Less than 2 years Call center/sales experience
Knowledge, Skills and Abilities:
Technology
Sales
Communication
Client Relationship Management
Licenses and Certifications:
At least 18 years of age Legally authorized to work in the United States
Travel:
Travel Required (No)
DOT Regulated:
DOT Regulated Position (No)
Safety Sensitive Position (No)
Total Target Cash Pay Range: $52,200 - $94,300, inclusive of target incentives
Base Pay Range: $36,540 - $66,010
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
