Facilities Field Office Manager
3 weeks ago
Primary Location: USA-CA-Milpitas-KLA
KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location. The range displayed above reflects the minimum and maximum pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including location, job-related skills, experience, and relevant education level or training. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Global Workplace Services (GWS) team is passionate about enabling the business goals and company culture through the delivery of workplace environments and services that foster teamwork, innovation and productivity. Our team runs a worldwide portfolio of over 3 million square feet, 135 sites and over 12,000 employees. In addition to ensuring the workspace and manufacturing facilities operate seamlessly, this group also provides employee and site services, such as cafeteria, transportation, security, and safety. The team is responsible for all construction and site improvement work to enable the business needs as well as align with the financial requirements.
Job Description/Preferred Qualifications
The Global Workplace Services team strives to elevate the workplace experience through intelligent solutions that foster innovation and productivity. To achieve our mission, we now require a seasoned workplace services professional to run aspects of operations and projects at 15 of KLA’s field office locations around the United States and portions of KLA's Corporate Headquarters
The GWS Manager is responsible to lead, create, implement, and manage workplace services by serving as the primary point of contact and liaison for services and field service key contacts. This hands-on position requires the following responsibilities:
- The leadership, direction, and performance of on-site GWS suppliers such as project management of electrical, mechanical, plumbing, janitorial, landscaping, as well as any other applicable suppliers.
- In partnership with the GWS Project Management team and Director of US Operations, create and manage local projects and operations.
- Manage a building/portfolio located at corporate headquarters (Milpitas, CA)
- Select and manage suppliers using Key Performance Indicators (KPI’s), Service Level Agreements (SLA’s), peer benchmarking, and participating in Quarterly Business Reviews (QBR’s).
- Prepare periodic GWS status reports that measure progress against agreed upon initiatives, benefits, issues resolution and service levels. This includes key site data for each location such as employee attrition, revenue, tool installs, and other KLA business metrics.
- Promote continuous improvement in GWS through effective process, methodology and training.
- Manage and drive the growth or reduction of offices
- Drive compliance to environmental and certification compliance such as ISO, customer audits, etc.
- Conform with Federal and local regulations
Other responsibilities would include:
- Sustainability initiatives and reporting aligned with the global KLA goals.
- Maintain as-built drawings and equipment manuals
- Additional duties as requested
Qualifications
- Applicant should possess excellent written and verbal skills, strong attention to detail, and a focus on customer service
- Knowledge and experience in supplier management is critical
- Able to work independently and meet schedules while working in a team-oriented environment
- Deep understanding of facilities ecosystem: strategic sourcing, supply chain management, facilities management, and project management
- Knowledge in day-to-day operations, project management, building management and CAFM systems
- Strong analytical and communication skills with the ability to remain calm under pressure
- Held position(s) in relevant or manufacturing environments
- Customer focused by responding promptly and appropriately to customer requests and understanding business needs
- Ability to clearly and concisely work with people may not be knowledgeable of the building systems
- Ability to set goals and lead a team to success. Drive efficiencies.
- Analytical and strategic problem-solving capabilities
- Proficient in Microsoft Projects and PowerPoint.
- Preferred knowledge in AutoCAD
- Ability to travel domestically is a must
Minimum Qualifications
Bachelor’s degree or certification in facilities management or related field such as engineering, architecture, or business. Minimum of 10 years of experience
The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.
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