Field Applications Engineer

3 weeks ago

Milpitas, United States Smiths Group Full time
Company Description

Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.

Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description

Responsible for the timely and accurate completion of tasks in several areas of applications engineering:
• Accompany sales staff on visits to customer sites to identify and understand customer needs
• Qualify and Communicate product opportunities
• Collaborate with Engineering to drive "designs wins" based on best technical solution • Facilitating corporate standards and cost efficiencies
• Driving growth within our product segment(s)
• Maintain and communicate understanding of technical trends driving our markets and competition as well as track customer roadmaps.
• Develop detailed specifications and application notes for new products; contribute content to technical collateral materials
• Maintain customer files for use by global FAE's and other departments
• Support field issues and repairs
• Educates sales staff or any other internal/external personnel about both new and existing products Compliance and participation in all Smiths Interconnect EHS programs, policies, procedures and training requirements

Qualifications
  • Bachelor's degree in Mechanical or Electrical Engineering and/or direct professional experiences in a related background of five years required. On the job training will also be provided.
    • Well-organized and self-motivated
    • Ability to manage many projects and meet deadlines
    • Ability to identify and support change and continuous improvement

    • Ability to maintain customer accounts and sensitive information with discretion and confidentiality
    • Ability to exercise sound judgment in making business decisions
    • The understanding and recognition of the organizations commercial environment and positioning themselves, their role and their actions in order to support the organizations commercial success
    • The ability to engage, challenge and work effectively with others both internal and external
    • Possess strong written and verbal skills including public speaking and making presentations • Must be knowledgeable of the market; techniques and principles;
    • Ability to work directly with customers on resolution of complex technical issues

    Travel %: Must be willing to travel locally approximately 40% - 50% of the time;

    Must be a US Citizen or permanent Resident. Required: legal right to work in the US as a citizen or permanent resident (Export Controlled compliance).


Additional Information

We offer...

Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)

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