Senior Applications Engineer

2 days ago


Milpitas, California, United States Advanced Energy Full time
About This Role

This Senior Field Applications Engineer position is an integral part of Advanced Energy's efforts to develop and execute plans to secure and defend customer design wins, driving corporate objectives and key account management.

Responsibilities
  1. Generate new business opportunities: Work with customers and AE teams to identify, understand, and promote AE products and solutions.
  2. Defend current business: Provide proactive support to AE's existing business, working with customers and AE teams to resolve matters and determine strategic direction.
  3. Build and maintain relationships: Foster strong relationships with key customer contacts and AE colleagues, leveraging these relationships to resolve significant matters and determine strategic direction.
  4. Liaise technically: Act as a proactive technical liaison among OEM customers, end-user customers, and AE personnel, ensuring the best solution for applications and customers' overall business needs.
  5. Gather information: Search for, gather, understand, and communicate customer, industry, application, and competitor trends, developments, and roadmaps to AE.
  6. Provide training and troubleshooting: Offer technical product and application training to customers and AE colleagues, as well as troubleshooting services to understand and address product-related issues.
  7. Share experience and expertise: Mentor and train colleagues to develop the AE team and better support customers.
Work Environment

This position is based in the Milpitas, CA office, with approximately 70% of time spent in laboratory/clean room environments and 30% in typical sales office environments. Some travel out of the local region is required.

Requirements
  • More than 5 years of experience in semiconductor/thin film industry or more than 7 years of experience in related technical field.
  • Working knowledge of thin film industry, including semiconductor, data storage, display/flat panel, and advanced coatings.
  • Knowledge in vacuum science, RF power/match networks, and/or plasma processing equipment and applications.
  • Experience with computer-driven diagnostic equipment, graphing and analysis of data sets, and technical consultation for development projects.
Benefits

Advanced Energy offers a competitive compensation package, including a rich benefits package, including medical, short and long-term disability and life insurance, health savings and flexible spending accounts, generous time off policy, and more.



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