Telephone Operator

3 weeks ago

Newport Beach, United States Marriott International, Inc Full time

Job Number 24144771Job Category Rooms & Guest Services OperationsLocation The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.   Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None    The pay range for this position is $18.00 to $18.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Telephone Operator

    3 weeks ago

    Newport Beach, United States Marriott International, Inc Full time

    Job Number 24144771Job Category Rooms & Guest Services OperationsLocation The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via...

  • Telephone Operator

    3 weeks ago

    Newport Beach, United States Marriott International, Inc Full time

    Additional Information Part TimeJob Number 24144145Job Category Rooms & Guest Services OperationsLocation The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, and process all guest...

  • Telephone Operator

    3 weeks ago

    Newport Beach, United States Marriott International, Inc Full time

    Job Number 24144771Job Category Rooms & Guest Services OperationsLocation The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, and process all guest requests, questions, or concerns via...

  • Telephone Operator

    3 weeks ago

    Newport Beach, United States Marriott International, Inc Full time

    Additional Information Part TimeJob Number 24144145Job Category Rooms & Guest Services OperationsLocation The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY   Answer, record, and process all guest...

  • Telephone Operator

    3 weeks ago

    Newport Coast, United States Marriott International, Inc Full time

    Job Number 24144771Job Category Rooms & Guest Services OperationsLocation The Resort at Pelican Hill, 22701 South Pelican Hill Road, Newport Beach, California, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via...

  • Guest Services Telephone Specialist

    5 days ago

    Newport Beach, California, United States Marriott International, Inc Full time

    Position Overview:As a Guest Services Telephone Specialist, you will be responsible for managing all incoming communications from guests through various channels including telephone, email, and chat. Your role is crucial in ensuring that guest inquiries, requests, and concerns are addressed promptly and effectively.Key Responsibilities:Operate the telephone...

  • Telephone/PBX/AYS Operator

    3 months ago

    Newport, United States Davidson Hospitality Full time

    Overview We are looking for a Telephone/PBX Operator who is passionate about providing exceptional service and creating memorable experiences for our guests. In this role, you will be the first point of contact for our guests and will be responsible for handling all incoming and outgoing calls with professionalism and efficiency. The ideal candidate...

  • Telephone Operator I

    4 weeks ago

    Miami Beach, United States Mount Sinai Medical Center Full time

    Telephone Operator - Overnight Shift 11 PM to 7:30 AM As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top...

  • Telephone Operator I

    2 weeks ago

    Miami Beach, United States Mount Sinai Medical Center Full time

    Telephone Operator - 2 open positions - full time Overnight Shift 11 PM to 7:30 AM (Sunday-Thursday) Flexible Days/Nights and Evenings including weekends .8 FTE As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In...

  • Guest Services Telephone Specialist

    1 week ago

    Newport Coast, California, United States Marriott International, Inc Full time

    Job OverviewJob Number Job Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a key member of our guest services team, you will be responsible for managing and responding to all guest inquiries, requests, and concerns through various communication channels including telephone, email, and chat. Your...

  • Guest Services Telephone Specialist

    1 week ago

    Newport Coast, California, United States Marriott International, Inc Full time

    Job OverviewJob Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a key member of our guest services team, you will be responsible for handling and documenting all guest inquiries, requests, and concerns through various communication channels including telephone, email, and chat. Your role will...

  • Guest Services Telephone Specialist

    1 week ago

    Newport Coast, California, United States Marriott International, Inc Full time

    Job OverviewJob Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a key member of our guest services team, you will be responsible for handling, documenting, and addressing all guest inquiries, requests, or concerns through various communication channels including telephone, email, and chat. You will...

  • Operations Associate

    3 months ago

    Newport Beach, United States Woodside Credit Full time

    Job DescriptionJob DescriptionJob descriptionWoodside Credit is a Newport Beach based finance company seeking a highly motivated professional to provide support to the sales department. Duties include customer service, processing and contact with dealers and customers. The ideal candidate must project a positive and professional company image through...

  • Front Office Operations Coordinator

    2 days ago

    Newport Beach, California, United States SCARS Management Services Full time

    Job OverviewWe are a premier Medical Aesthetic and Specialized Dermatology center seeking a highly skilled and detail-oriented Front Office Coordinator to join our team.As a Front Office Coordinator, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and supporting our medical team.Key...

  • Seafood Restaurant Operations Manager

    1 week ago

    Newport Beach, United States Fly N Fish Oyster Bar & Grill Full time

    Job OverviewPosition: General ManagerWe are a thriving, family-operated seafood establishment seeking an experienced General Manager. The ideal candidate will possess over a decade of managerial experience in the restaurant industry, particularly in high-volume settings. A strong background in culinary arts and familiarity with back-of-house operations is...

  • Operations Support Administrator

    1 week ago

    Newport, Kentucky, United States Cole Engineering Solutions, Inc. Full time

    Cole Engineering Solutions, Inc. is seeking a dedicated office administrator to enhance our team. We are a dynamic structural engineering firm.The ideal candidate will play a crucial role in overseeing daily operational functions, which includes scheduling appointments, generating various documents, and managing communications.Key Responsibilities:Overseeing...

  • Front Office Assistant

    3 weeks ago

    Newport Beach, United States Unicon Pharma Inc Full time

    Job DescriptionJob DescriptionJob Title: Front Office AssistantPosition Summary:The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff.Interacts with...

  • Room Service Operator

    4 weeks ago

    Newport Beach, United States Marriott International Full time

    Additional Information Pay Rate: $24.50/HourJob Number 24142590Job Category Food and Beverage & CulinaryLocation VEA Newport Beach A Marriott Resort & Spa, 900 Newport Center Drive, Newport Beach, California, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYTake room service orders over...

  • Regional Sales Manager

    5 days ago

    Newport Beach, United States Hornblower Full time

    About the OpportunityThe successful Account Manager will provide a variety of support to the account managers, in addition to handling the post-booking portion of the sales and ensuring continuous customer satisfaction and maximized revenues and profitability.Key Responsibilities:Meet or exceed annual personal sales goal set by the RDOS and VP of...

  • Front Office Supervisor

    4 weeks ago

    Newport Beach, United States Hyatt Regency John Wayne Airport Newport Beach Full time

    Must have 2 or more years of Hotel Customer Service experience, excellent oral and written communication skills, proficient computer skills, knowledge in Opera/Colleague Advantage(preferred) Ensure outstanding customer service at all times.Maintains a friendly, professional, cheerful and courteous demeanor at all times.Accurately answers inquiries from...