Customer Support Specialist

1 month ago


Stamford, United States JobTarget - Demo Full time

JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

  • Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
  • Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
  • Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
  • Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
  • Bachelor's degree or equivalent
  • 1-2 years proven experience in supporting client success
  • Excellent written and verbal communication skills
  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Passion for delighting customers with above and beyond service
  • Excellent time-management and prioritization skills
  • Familiarity with CRM system


About JobTarget:

JobTarget is a Recruiting organization dedicated to On-Boarding the best talent.

Our employees enjoy a work culture that promotes inclusion and risk-taking.

JobTarget benefits include Health Benefits, Dental, Paid leave, and vision.

Employees can also expect casual dress code. 1 in-office meeting a month.

  • Stamford, United States JobTarget - Demo Full time

    JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction....


  • Stamford, United States JobTarget - Demo Full time

    JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction....


  • Stamford, Connecticut, United States LAZ parking Full time

    Facility Support Specialist: Join our team at LAZ Parking as a Facility Support Specialist and contribute to the success of our parking facilities. In this role, you will be responsible for providing exceptional customer service, handling cash transactions accurately, maintaining the cleanliness and organization of the parking facility, monitoring the...


  • Stamford, Connecticut, United States JCW Group Full time

    About Us">JCW Group is a dynamic and supportive organization that values its employees and customers alike. Our team is passionate about delivering exceptional service and helping our customers achieve their financial goals.">Job Summary">We're seeking a highly skilled Customer Service Specialist to join our team as an Universal Banker. In this role, you'll...


  • Stamford, New York, United States Tops Friendly Markets Full time

    Tops Friendly Markets is seeking a highly motivated Customer Service Specialist to join our team. As a customer-facing representative, you will be responsible for providing exceptional customer service, answering questions about products, and resolving customer complaints.About the Role:Provide friendly and attentive customer service to all customersAnswer...


  • Stamford, Connecticut, United States BCS365 Full time

    Job DescriptionWe are seeking a skilled and experienced Technical Support Specialist to join our team at BCS365. In this role, you will be responsible for handling second-level support in our Managed Services team, ensuring timely resolution of technical issues for our clients.Key Responsibilities:Provide technical support for desktop issues involving...


  • Stamford, Connecticut, United States Building and Land Technology Full time

    Job Title: Construction Project Support SpecialistCompany Overview:Building and Land Technology (BLT) is a leading construction company that delivers high-quality projects with precision and professionalism. We are seeking a highly skilled Construction Project Support Specialist to join our team.About the Role:We offer a competitive salary, ranging from...


  • Stamford, Connecticut, United States Rosco, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Technical Support Specialist to join our team at Rosco, Inc.The ideal candidate will have 3-5 years of experience working with in-house enterprise technical support teams and possess expertise in Windows, Mac, and Linux operating systems.Responsibilities include managing the global IT support ticket queue,...


  • Stamford, Connecticut, United States Atlas Technica Full time

    Technical Support SpecialistAtlas Technica is seeking a Technical Support Specialist to join our team. This role will provide IT support services to our clients on-site, working closely with Systems Engineers and Sr. Systems Engineers in a collaborative environment.Responsibilities:Perform IT support services to usersUse a ticketing system to manage support...


  • Stamford, Connecticut, United States Atlantis Management Group Full time

    Customer Service Specialist - Stamford, CTAtlantis Management Group is seeking a highly skilled Customer Service Specialist to join our retail team. In this role, you will deliver exceptional customer experiences, manage store operations, and contribute to the success of our business.Key Accountabilities:Develop strong relationships with customers through...


  • Stamford, Connecticut, United States Apex Systems Full time

    Apex SystemsWe are seeking a highly organized and detail-oriented Recruitment Support Specialist to join our team. The successful candidate will provide administrative support to Recruiters, Hiring Managers, and candidates throughout the recruitment process.About the RoleThis is a 6-month W2 contract position with the opportunity to work 4 days a week...


  • Stamford, Connecticut, United States Discovery Mood & Anxiety Program Full time

    We are seeking a compassionate Mental Health Support Specialist to join our team at Discovery Mood & Anxiety Program. As a key member of our staff, you will play a vital role in providing exceptional care and support to patients struggling with mental health and anxiety.Job OverviewThe Mental Health Support Specialist is responsible for ensuring the safety...


  • Stamford, Connecticut, United States Mindful Sprouts Full time

    About UsMindful Sprouts is a dynamic organization committed to providing exceptional support services for children with exceptionalities and their families.SalaryCompetitive salary based on experience: $50,000 - $70,000 per year.About the JobAs a Behavioral Support Specialist, you will have the opportunity to make a meaningful difference in the lives of...


  • Stamford, United States Limitless Management Group Full time

    We are looking for a full-time, solution-savvy Entry Level Customer Service Specialist to join our growing team. Primary responsibility will be account management including relationship management, up-sell/cross-sell, customer renewals, and expansions. You will be individually responsible for small and medium-sized accounts and work in tandem with other...

  • IT Support Specialist

    3 weeks ago


    Stamford, Connecticut, United States Blake Smith Staffing LLC Full time

    Computer Systems Analyst Job DescriptionWe are seeking a skilled IT support specialist to assist users with technical issues, support conference rooms, manage assets, and troubleshoot level 1 problems for end users. The ideal candidate will have excellent interpersonal skills and a positive attitude, working effectively in an office environment.Key...


  • Stamford, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    Job DescriptionJob DescriptionJob purposeThe Finance Support Supervisor is responsible for overseeing the daily collection and verification of customer weight data (tonnage) and supporting accurate financial processes. This role ensures the timeliness and precision of data entry by the Finance Support team, while providing leadership to maintain efficiency...


  • Stamford, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    Job DescriptionJob DescriptionJob purposeThe Finance Support Supervisor is responsible for overseeing the daily collection and verification of customer weight data (tonnage) and supporting accurate financial processes. This role ensures the timeliness and precision of data entry by the Finance Support team, while providing leadership to maintain efficiency...


  • Stamford, Connecticut, United States Insight Global Full time

    **Job Summary:**We are seeking a highly skilled High-Level Support Specialist to join our team at Insight Global in Stamford. This role is perfect for a proactive thinker with excellent customer service skills, capable of providing top-notch support.**Key Responsibilities:Troubleshoot technical issues and resolve tickets efficientlyProvide exceptional...


  • Stamford, Connecticut, United States Klondike Digital Infrastructure Full time

    Job Title: Administrative Support SpecialistLocation: Greenwich, CT or Stamford, CTKlondike Digital Infrastructure is a leading power and digital infrastructure company founded by New Fortress Energy.We leverage NFE's expertise in constructing and operating power systems to develop behind-the-meter data center sites around the world. By utilizing on-site...


  • Stamford, Connecticut, United States Stamford Health Full time

    About this OpportunityStamford Health is seeking a Customer Experience Representative to join our team as a Retail Sales Specialist. In this role, you will provide exceptional customer service and sales experiences in our gift shop, while working closely with the Director and Lead Retail Sales Specialist to ensure all supplies, equipment are ordered,...