Customer Support Specialist
2 weeks ago
JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
- Bachelor's degree or equivalent
- 1-2 years proven experience in supporting client success
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
About JobTarget:
JobTarget is a Job Recruitment Platform dedicated to Connecting employers with Job seekers.
Our employees enjoy a work culture that promotes Hard work and risk taking
JobTarget benefits include healthcare, vision, dental, Paid pto, sick leave.
Employees can also enjoy casual dress code, weekends off.
-
Customer Support Specialist
1 month ago
Stamford, United States JobTarget - Demo Full timeJobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction....
-
Customer Support Specialist
1 week ago
Stamford, United States JobTarget - Demo Full timeJobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction....
-
Customer Service Specialist
1 week ago
Stamford, Connecticut, United States JCW Group Full timeAbout Us">JCW Group is a dynamic and supportive organization that values its employees and customers alike. Our team is passionate about delivering exceptional service and helping our customers achieve their financial goals.">Job Summary">We're seeking a highly skilled Customer Service Specialist to join our team as an Universal Banker. In this role, you'll...
-
Customer Service Specialist
2 weeks ago
Stamford, New York, United States Tops Friendly Markets Full timeTops Friendly Markets is seeking a highly motivated Customer Service Specialist to join our team. As a customer-facing representative, you will be responsible for providing exceptional customer service, answering questions about products, and resolving customer complaints.About the Role:Provide friendly and attentive customer service to all customersAnswer...
-
Construction Project Support Specialist
1 week ago
Stamford, Connecticut, United States Building and Land Technology Full timeJob Title: Construction Project Support SpecialistCompany Overview:Building and Land Technology (BLT) is a leading construction company that delivers high-quality projects with precision and professionalism. We are seeking a highly skilled Construction Project Support Specialist to join our team.About the Role:We offer a competitive salary, ranging from...
-
IT Technical Support Specialist
6 days ago
Stamford, Connecticut, United States Rosco, Inc. Full timeJob SummaryWe are seeking a highly skilled IT Technical Support Specialist to join our team at Rosco, Inc.The ideal candidate will have 3-5 years of experience working with in-house enterprise technical support teams and possess expertise in Windows, Mac, and Linux operating systems.Responsibilities include managing the global IT support ticket queue,...
-
Customer Facing Sales Associate
1 week ago
Stamford, Connecticut, United States Atlantis Management Group Full timeCustomer Service Specialist - Stamford, CTAtlantis Management Group is seeking a highly skilled Customer Service Specialist to join our retail team. In this role, you will deliver exceptional customer experiences, manage store operations, and contribute to the success of our business.Key Accountabilities:Develop strong relationships with customers through...
-
Recruitment Support Specialist
1 week ago
Stamford, Connecticut, United States Apex Systems Full timeApex SystemsWe are seeking a highly organized and detail-oriented Recruitment Support Specialist to join our team. The successful candidate will provide administrative support to Recruiters, Hiring Managers, and candidates throughout the recruitment process.About the RoleThis is a 6-month W2 contract position with the opportunity to work 4 days a week...
-
Mental Health Support Specialist
7 days ago
Stamford, Connecticut, United States Discovery Mood & Anxiety Program Full timeWe are seeking a compassionate Mental Health Support Specialist to join our team at Discovery Mood & Anxiety Program. As a key member of our staff, you will play a vital role in providing exceptional care and support to patients struggling with mental health and anxiety.Job OverviewThe Mental Health Support Specialist is responsible for ensuring the safety...
-
Behavioral Support Specialist
1 week ago
Stamford, Connecticut, United States Mindful Sprouts Full timeAbout UsMindful Sprouts is a dynamic organization committed to providing exceptional support services for children with exceptionalities and their families.SalaryCompetitive salary based on experience: $50,000 - $70,000 per year.About the JobAs a Behavioral Support Specialist, you will have the opportunity to make a meaningful difference in the lives of...
-
Stamford, United States Limitless Management Group Full timeWe are looking for a full-time, solution-savvy Entry Level Customer Service Specialist to join our growing team. Primary responsibility will be account management including relationship management, up-sell/cross-sell, customer renewals, and expansions. You will be individually responsible for small and medium-sized accounts and work in tandem with other...
-
IT Support Specialist
3 weeks ago
Stamford, Connecticut, United States Rosco, Inc. Full timeJob DescriptionGlobal Network Support SpecialistJob Summary: We are seeking a skilled Global Network Support Specialist to join our IT team at Rosco. The successful candidate will be responsible for managing the global IT support ticket queue and providing multi-level IT support for our North American offices.Main Responsibilities:• Troubleshoot and...
-
IT Support Specialist
1 week ago
Stamford, Connecticut, United States Blake Smith Staffing LLC Full timeComputer Systems Analyst Job DescriptionWe are seeking a skilled IT support specialist to assist users with technical issues, support conference rooms, manage assets, and troubleshoot level 1 problems for end users. The ideal candidate will have excellent interpersonal skills and a positive attitude, working effectively in an office environment.Key...
-
Administrative Support Specialist
1 week ago
Stamford, Connecticut, United States Klondike Digital Infrastructure Full timeJob Title: Administrative Support SpecialistLocation: Greenwich, CT or Stamford, CTKlondike Digital Infrastructure is a leading power and digital infrastructure company founded by New Fortress Energy.We leverage NFE's expertise in constructing and operating power systems to develop behind-the-meter data center sites around the world. By utilizing on-site...
-
Finance Support Supervisor
2 weeks ago
Stamford, United States KETER ENVIRONMENTAL SERVICES LLC Full timeJob DescriptionJob DescriptionJob purposeThe Finance Support Supervisor is responsible for overseeing the daily collection and verification of customer weight data (tonnage) and supporting accurate financial processes. This role ensures the timeliness and precision of data entry by the Finance Support team, while providing leadership to maintain efficiency...
-
Finance Support Supervisor
3 weeks ago
Stamford, United States KETER ENVIRONMENTAL SERVICES LLC Full timeJob DescriptionJob DescriptionJob purposeThe Finance Support Supervisor is responsible for overseeing the daily collection and verification of customer weight data (tonnage) and supporting accurate financial processes. This role ensures the timeliness and precision of data entry by the Finance Support team, while providing leadership to maintain efficiency...
-
Finance Support Supervisor
1 week ago
Stamford, United States KETER ENVIRONMENTAL SERVICES LLC Full timeJob DescriptionJob DescriptionJob purposeThe Finance Support Supervisor is responsible for overseeing the daily collection and verification of customer weight data (tonnage) and supporting accurate financial processes. This role ensures the timeliness and precision of data entry by the Finance Support team, while providing leadership to maintain efficiency...
-
Technical Support Technician
2 months ago
Stamford, United States Ledgent Technology Full timeTechnical Support Technican 100% onsite in Stamford CT AreaThe Technical Support Specialist will be responsible for IT related incidents on both MAC and Windows devices.Experience troubleshooting macOS, ios and windows hardware- softwareExcellent interpersonal and customer service skills, especially with non-technical usersSupport via in-person, phone and...
-
Customer Service/Sales Associate
5 months ago
Stamford, United States Home Depot Full timeJob Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know...
-
Service Specialist
5 days ago
Stamford, United States Apple Full timeApple Service Specialist (Stamford R202) Stamford , Connecticut Apply Now As a Service Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a...