Technical Support Specialist
3 days ago
We are seeking a skilled and experienced Technical Support Specialist to join our team at BCS365. In this role, you will be responsible for handling second-level support in our Managed Services team, ensuring timely resolution of technical issues for our clients.
Key Responsibilities:
- Provide technical support for desktop issues involving Microsoft core business applications, operating systems (Windows 7+ and MAC OS X), and peripherals.
- Perform break/fix support for all ITS systems currently deployed in production.
- Maintain effective communication with business users and other ITS team members when analyzing, updating, and resolving cases.
- Administer, maintain, and provide second-level support for back-end global ITS systems.
- Identify opportunities for continuous improvement (upgrades, security patches, etc.) of systems in production.
- Communicate with customers as required, keeping them informed of incident or request progress and notifying them of impending changes based on client's SLA.
- Evaluate and escalate client support cases to appropriate resources following the escalation process and procedures.
- Collaborate with Dispatchers and Team Leads to ensure requests are routed to the proper resource for quick resolution.
- Data entry may be required for new and active clients on the Ticketing system.
- Enter time and work updates properly in the Ticketing system as it occurs.
- Proactively identify ways to reduce the number of issues and support calls in the environment (reduction in quality, interruption, or failure of an ITS service).
- Participate in on-call rotations and perform onsite work at client locations as needed.
-
IT Technical Support Specialist
3 weeks ago
Stamford, Connecticut, United States Rosco, Inc. Full timeJob SummaryWe are seeking a highly skilled IT Technical Support Specialist to join our team at Rosco, Inc.The ideal candidate will have 3-5 years of experience working with in-house enterprise technical support teams and possess expertise in Windows, Mac, and Linux operating systems.Responsibilities include managing the global IT support ticket queue,...
-
IT Support Specialist
3 weeks ago
Stamford, Connecticut, United States Blake Smith Staffing LLC Full timeComputer Systems Analyst Job DescriptionWe are seeking a skilled IT support specialist to assist users with technical issues, support conference rooms, manage assets, and troubleshoot level 1 problems for end users. The ideal candidate will have excellent interpersonal skills and a positive attitude, working effectively in an office environment.Key...
-
Technical Operations Specialist
5 days ago
Stamford, Connecticut, United States Talent Wave Associates Full timeTechnical Operations Specialist:Talent Wave Associates is seeking a highly skilled Technical Operations Specialist to join our dynamic team. This role is crucial for maintaining, optimizing, and troubleshooting technical systems within a vibrant post-production environment. Your expertise will directly contribute to delivering high-quality content across...
-
SCCM Technical Specialist
7 hours ago
Stamford, Connecticut, United States Futran Tech Solutions Pvt. Ltd. Full timeAbout the Job: We are seeking a highly skilled SCCM Technical Specialist to join our team at Futran Tech Solutions Pvt. Ltd. The successful candidate will be responsible for implementing and maintaining our SCCM infrastructure, as well as providing technical support and training to other team members.Key Responsibilities:Implement and maintain SCCM servers,...
-
Senior Systems Support Specialist
1 week ago
Stamford, Connecticut, United States Atlas Technica Full timeTechnical Support SpecialistAtlas Technica is seeking a Technical Support Specialist to join our team. This role will provide IT support services to our clients on-site, working closely with Systems Engineers and Sr. Systems Engineers in a collaborative environment.Responsibilities:Perform IT support services to usersUse a ticketing system to manage support...
-
Technical Support Manager
3 weeks ago
Stamford, Connecticut, United States Blake Smith Staffing, LLC Full timeThe Help Desk Lead/Executive Support is a dynamic and forward-thinking individual who engages with and reviews the activities of all help desk team members to ensure they deliver exceptional customer service and provide expert guidance.Key Responsibilities:Assist in maintaining a secure and stable IT environmentUtilize ticket tracking systems to document all...
-
Facility Support Specialist
6 days ago
Stamford, Connecticut, United States LAZ parking Full timeFacility Support Specialist: Join our team at LAZ Parking as a Facility Support Specialist and contribute to the success of our parking facilities. In this role, you will be responsible for providing exceptional customer service, handling cash transactions accurately, maintaining the cleanliness and organization of the parking facility, monitoring the...
-
IT Support Specialist
3 days ago
Stamford, Connecticut, United States Charles IT Full timeJob OverviewWe are seeking an experienced Systems Administrator to join our team at Charles IT. In this role, you will be responsible for providing technical support and maintenance of our clients' systems.
-
Office Support Specialist
7 hours ago
Stamford, Connecticut, United States FirstService Residential Full timeJob Description:We are seeking an experienced Office Support Specialist to join our team at FirstService Residential. This is a full-time exempt position offering competitive pay and excellent benefits. As an Office Support Specialist, you will provide administrative support to our property management team, ensuring the smooth operation of our properties.Key...
-
Stamford, Connecticut, United States Insight Global Full time**Job Summary:**We are seeking a highly skilled High-Level Support Specialist to join our team at Insight Global in Stamford. This role is perfect for a proactive thinker with excellent customer service skills, capable of providing top-notch support.**Key Responsibilities:Troubleshoot technical issues and resolve tickets efficientlyProvide exceptional...
-
Administrative Support Specialist
5 hours ago
Stamford, Connecticut, United States Exela Technologies Full timeAbout the RoleWe are seeking an Administrative Support Specialist to join our team at Exela Technologies. This role will be responsible for performing data entry tasks, updating automated records, and ensuring the accuracy of work.As a key member of our team, you will be responsible for batching documents, keying data from source documents, and verifying the...
-
Recruitment Support Specialist
3 weeks ago
Stamford, Connecticut, United States Apex Systems Full timeApex SystemsWe are seeking a highly organized and detail-oriented Recruitment Support Specialist to join our team. The successful candidate will provide administrative support to Recruiters, Hiring Managers, and candidates throughout the recruitment process.About the RoleThis is a 6-month W2 contract position with the opportunity to work 4 days a week...
-
Environmental Consultant
3 weeks ago
Stamford, Connecticut, United States Partner Engineering and Science Full timeAbout UsPartner Engineering and Science, Inc. is a leading provider of full-service engineering, environmental, and energy consulting services. With a presence in the Americas, Europe, and globally, we have a team of over 1400 talented professionals across 40+ offices. Our mission is to be the best home for skilled professionals in our field, and we believe...
-
Mental Health Support Specialist
3 weeks ago
Stamford, Connecticut, United States Discovery Mood & Anxiety Program Full timeWe are seeking a compassionate Mental Health Support Specialist to join our team at Discovery Mood & Anxiety Program. As a key member of our staff, you will play a vital role in providing exceptional care and support to patients struggling with mental health and anxiety.Job OverviewThe Mental Health Support Specialist is responsible for ensuring the safety...
-
Construction Project Support Specialist
3 weeks ago
Stamford, Connecticut, United States Building and Land Technology Full timeJob Title: Construction Project Support SpecialistCompany Overview:Building and Land Technology (BLT) is a leading construction company that delivers high-quality projects with precision and professionalism. We are seeking a highly skilled Construction Project Support Specialist to join our team.About the Role:We offer a competitive salary, ranging from...
-
Administrative Support Specialist
3 weeks ago
Stamford, Connecticut, United States Klondike Digital Infrastructure Full timeJob Title: Administrative Support SpecialistLocation: Greenwich, CT or Stamford, CTKlondike Digital Infrastructure is a leading power and digital infrastructure company founded by New Fortress Energy.We leverage NFE's expertise in constructing and operating power systems to develop behind-the-meter data center sites around the world. By utilizing on-site...
-
Pediatric Nurse Specialist
1 week ago
Stamford, Connecticut, United States Care Options For Kids Full timeJob OverviewWe are seeking a skilled Pediatric Nurse Specialist to join our team at Care Options for Kids. This role offers autonomy and support in providing high-quality pediatric nursing services.
-
Behavioral Support Specialist
3 weeks ago
Stamford, Connecticut, United States Mindful Sprouts Full timeAbout UsMindful Sprouts is a dynamic organization committed to providing exceptional support services for children with exceptionalities and their families.SalaryCompetitive salary based on experience: $50,000 - $70,000 per year.About the JobAs a Behavioral Support Specialist, you will have the opportunity to make a meaningful difference in the lives of...
-
Studio Technical Manager
3 days ago
Stamford, Connecticut, United States WWE Full timeAbout the RoleWe are looking for a highly skilled Broadcast Engineer Lead to join our team at WWE's Stamford, CT facility. As a key member of our engineering team, you will be responsible for providing technical support for live studio productions.ResponsibilitiesLead the engineering team in ensuring seamless execution of live productionsDevelop and...
-
Overnight Mental Health Support Specialist
3 weeks ago
Stamford, Connecticut, United States Discovery Behavioral Health Full timeWe are seeking a highly motivated and empathetic Overnight Mental Health Support Specialist to join our team at Discovery Behavioral Health. This is a full-time overnight position working Sunday-Thursday, 10:30pm-6:30am.Job SummaryThe Overnight Mental Health Support Specialist will play a vital role in ensuring the safety and well-being of patients through...