Senior Systems Support Specialist

4 weeks ago


Stamford, Connecticut, United States Atlas Technica Full time
Technical Support Specialist

Atlas Technica is seeking a Technical Support Specialist to join our team. This role will provide IT support services to our clients on-site, working closely with Systems Engineers and Sr. Systems Engineers in a collaborative environment.

Responsibilities:

  • Perform IT support services to users
  • Use a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines
  • Adhere to strict change control procedures

Requirements:

  • At least 1 year of IT experience
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Support of primarily Microsoft 365 stack

We value ownership, execution, growth, intelligence, and camaraderie. Our team is dedicated to providing exceptional service to our clients, and we are looking for like-minded individuals to join us.



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