Customer Experience Representative

3 weeks ago


Stamford, Connecticut, United States Stamford Health Full time
About this Opportunity
Stamford Health is seeking a Customer Experience Representative to join our team as a Retail Sales Specialist. In this role, you will provide exceptional customer service and sales experiences in our gift shop, while working closely with the Director and Lead Retail Sales Specialist to ensure all supplies, equipment are ordered, received, stored, inventoried or distributed according to best retail practices, and policies and regulations of the organization.

Responsibilities
- Provide outstanding customer service skills and ensure quality service excellence for clients by creating a welcoming and aesthetically pleasing gift shop and ensuring strong thorough product knowledge.
- Coordinate and perform computerized cash register sales transactions and cash management.
- Assist the Director and Lead Retail Sales Specialist in all shop operations, to ensure all supplies, equipment are ordered, received, stored, inventoried or distributed according to best retail practices, and policies and regulations of the organization.

Requirements
- Two or more years' experience preferably in a healthcare setting performing similar duties.
- HS Diploma or equivalent Required.
- Ability to work well with individuals at all organizational levels, particularly peers, team members, other departments, patients, and the community is required.
- Superior verbal, organizational and interpersonal skills required.

Benefits
- Estimated salary range: $50,000 - $65,000 per year.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for career growth and professional development within a leading healthcare organization.

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