High-Level Support Specialist for Stamford HQ

5 days ago


Stamford, Connecticut, United States Insight Global Full time

**Job Summary:**

We are seeking a highly skilled High-Level Support Specialist to join our team at Insight Global in Stamford. This role is perfect for a proactive thinker with excellent customer service skills, capable of providing top-notch support.

**Key Responsibilities:

  • Troubleshoot technical issues and resolve tickets efficiently
  • Provide exceptional desktop support in a Windows/PC environment, including Office 365 troubleshooting
  • Assist with new hire onboarding, desktop builds, phone setups, and applications
  • Manage the ordering process from start to finish, ensuring seamless execution

**What You'll Need:**

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

**Compensation and Benefits:**

**Salary:** $39/hour (estimated compensation range: $35/hr - $41/hr)

The exact salary may vary based on your skills, experience, and education. We offer a comprehensive benefits package that includes medical, dental, and vision insurance, HSA, FSA, DCFSA account options, and access to a 401(k) retirement plan with employer matching.

We also provide paid sick leave and other paid time off as required by applicable law.



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