Desktop Support Specialist I

2 months ago

Madison, United States BioTechnique LLC Full time

JOB REQUIREMENTS: Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. The Desktop Support Specialist is the second tier of support for assisting customers with IT applications, products or services. The main objective of this role is to assist users of all departments with IT Related issues and hardware deployments that are not able to be completed by the help desk. This role will provide support both in person and remotely as required and is responsible to ensure that effective solutions are provided to the users they assist. Essential Duties and Responsibilities: Provides support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy. Engages in research and in-depth troubleshooting to resolve technical issues. Consults with specialized technical staff when necessary. Records customer and problem information in PCI\'s Work Order System. Updates tickets with activities and closes tickets with resolution entered upon completion of the job. Resolves work orders and escalates complex and/or high priority problems to the appropriate support groups for resolution Verifies that suggested solutions effectively resolve the users\' problems through verbal or email follow up. Quoting and ordering of IT components Works on Helpdesk related projects as assigned by supervisor. Works on infrastructure related projects as assigned by supervisor. Assist with hardware and software deployments as required Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. This position may require overtime and/or weekend work. This position may require travel. Attendance to work is an essential function of this position Performs other duties as assigned by Manager/Supervisor Qualifications: Required: Associate\'s Degree in a related field and/or 1-3 years related experience and/or training. Basic Mathematical Skills Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs. Full Professional Proficiency: Ability to speak, read, and write fluently and... For full info follow application link. LSNE is an EEO/AA Employer and all qualified applicants will receive consideration for employment without regard to, their race, color, religion, sex, age, national origin, ancestry, sexual orientation, gender identity, disability, protected genetic information, protected veteran status, military service, or other protected status. The Company\'s EEO policy, as well as its affirmative action obligations, include the full and complete support of The Company. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/50D89BCBB9B1461F

  • Desktop Support Specialist

    5 days ago

    Madison, United States ATC Full time

    Desktop Support SpecialistOnsite Role at Madison, Wisconsin Job Description:This Desktop Support position provides expert technical assistance in desktop application and hardware preparation.Responsibilities:Troubleshooting Windows OS, desktop applications, and mobile devices (Android/iOS).Handling escalated support issues from the internal Service...

  • Desktop Support Specialist

    1 month ago

    Madison, Wisconsin, United States Performix Full time

    Job DescriptionAs a Desktop Support Specialist at Performix, you will be part of a dynamic team responsible for delivering exceptional technical support to our clients. Your primary focus will be on providing troubleshooting and resolution for desktop-related issues, ensuring seamless operations and minimizing downtime.Key Responsibilities:Provide advanced...

  • L2 Desktop Support Specialist

    2 months ago

    Madison, United States Pan Asia Resources Full time

    Desktop Support Specialist Location: Madison, WI JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and...

  • Full-Time Desktop Support Specialist

    5 days ago

    Madison, Wisconsin, United States Focused HR Solutions Full time

    About the Position:Focused HR Solutions is seeking a skilled Full-Time Desktop Support Specialist to join our team in Madison, WI.As a key member of our support team, you will be responsible for providing technical assistance and user support to our clients, ensuring seamless desktop operations and troubleshooting any hardware or software issues that may...

  • Desktop Support Technician_Madison

    6 days ago

    Madison, United States Red Knight Solutions, LLC Full time

    Red Knight Solutions is currently seeking a Desktop Support Specialist in Madison, AL.  This is a full-time position with full benefit package - medical, vision, dental, and 401k. The pay will be $18.00(W2). Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to...

  • Desktop Support Specialist

    5 days ago

    Madison, United States V-Soft Consulting Group, Inc. Full time

    Title: Desktop Support IVLocation: Onsite - Madison Wisconsin 53703 Duration: 6-12 Months ContractW2 ContractQualifications:Advanced knowledge of desktop technology, including hardware, operating systems, and applications.Familiarity with Multi-Function Devices and wireless devices.Extensive background in desktop support, troubleshooting, and...

  • Desktop Support Specialist

    5 days ago

    Madison, United States V-Soft Consulting Group, Inc. Full time

    Title: Desktop Support IVLocation: Onsite - Madison Wisconsin 53703 Duration: 6-12 Months ContractW2 ContractQualifications:Advanced knowledge of desktop technology, including hardware, operating systems, and applications.Familiarity with Multi-Function Devices and wireless devices.Extensive background in desktop support, troubleshooting, and...

  • Desktop Support Specialist

    1 week ago

    madison, United States REDLEO SOFTWARE INC. Full time

    Desktop Support / HelpDesk Support / Computer Admin.Title: IT Technician / Desktop SupportType: ContractLength: Long TermLocation: Madison, WIOnsite only- No remote6+ years in Desktop Support Roles1st/2nd Level hardware support1st/2nd Level software supportConfiguration/Administration of ITSM tool(s)Nice to Have:Certification in ITIL 4, CompTIA A+, or...

  • Desktop Support Specialist

    1 week ago

    Madison, United States REDLEO SOFTWARE INC. Full time

    Desktop Support / HelpDesk Support / Computer Admin.Title: IT Technician / Desktop SupportType: ContractLength: Long TermLocation: Madison, WIOnsite only- No remote6+ years in Desktop Support Roles1st/2nd Level hardware support1st/2nd Level software supportConfiguration/Administration of ITSM tool(s)Nice to Have:Certification in ITIL 4, CompTIA A+, or...

  • Desktop Support

    1 week ago

    Madison, United States Performix Business Services LLC Full time

    Job Description • Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Client's department. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals. • Essential duties...

  • Desktop Support

    1 week ago

    Madison, United States Experis Full time

    Our client in the IT industry is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the IT department supporting desktop systems and other IT hardware. The ideal candidate will have effective communication skills, self-motivation, and strong attention to detail which will align successfully in the organization. Job...

  • Desktop Support

    2 weeks ago

    Madison, United States Manpower Group Inc. Full time

    Our client in the IT industry is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the IT department supporting desktop systems and other IT hardware. The ideal candidate will have effective communication skills, self-motivation, and strong attention to detail which will align successfully in the organization. Job...

  • Desktop Support

    1 week ago

    Madison, United States IO Datasphere Full time

    JOB REQUIREMENTS: Our client is seeking a Desktop Support professional. Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish...

  • Desktop Support Consultant

    6 months ago

    Madison, United States Focused HR Solutions Full time $26 - $35

    This job is 100% on site in at our Madison location of 201 W. Washington Ave., Madison, WI 53703.Our direct client has an opening for a Desktop Support consultant 91274.This position is for 12 months with an option of extension and is located in Madison, WI 53703.WE CAN WORK CORP TO CORP OR W2.If you are interested, please submit the following:YOUR CURRENT...

  • Desktop Support IV

    1 week ago

    Madison, United States MARS Solutions Group Full time

    Role: Desktop Support IVLocation: Madison, WIDuration: 06+ Months Contract (with potential for at least 1-year extension)Top Required Skills & Years of Experience:10 or more years of experience in the following:Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.Effective and professional...

  • Desktop Support

    1 week ago

    Madison, United States V-Soft Consulting Group, Inc. Full time

    Desktop SupportMadison, Wisconsin.Top Required Skills & Years of Experience:10 or more years of experience in the following:• Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.• Effective and professional communication and interpersonal skills when dealing with a variety of customers...

  • Desktop Support

    1 week ago

    Madison, United States V-Soft Consulting Group, Inc. Full time

    Desktop SupportMadison, Wisconsin.Top Required Skills & Years of Experience:10 or more years of experience in the following:• Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.• Effective and professional communication and interpersonal skills when dealing with a variety of customers...

  • Desktop Support IV

    1 week ago

    Madison, United States TEKsystems Full time

    Essential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support,...

  • Desktop Support IV

    1 week ago

    Madison, United States TEKsystems Full time

    Essential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support,...

  • Desktop Support specialist

    7 days ago

    Madison, United States Novalink Solutions LLC Full time

    Customer service focused technical support, problem diagnosis, troubleshooting, resolution, security, in an enterprise networked environment.1. Answer, evaluate, and prioritize incoming ticketing system, telephone, voice mail, e-mail, andin-person requests for assistance from internal end-users experiencing problems withhardware, software, networking, and...